The impact of customer-based brand equity on the operational performance of FMCG companies in India

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• 作者：Bijuna C. Mohan ; ^{bijunacm@gmail.com" class="auth_mail" title="E-mail the corresponding author} ; A.H. Sequeira
• 关键词：Brand equity ; Operational performance ; Brand loyalty ; Brand association ; Perceived quality
• 刊名：IIMB Management Review
• 出版年：2016
• 出版时间：March 2016
• 年：2016
• 卷：28
• 期：1
• 页码：13-19
• 全文大小：366 K

文摘

Measurement of brand equity has posed a big challenge to the companies in the Indian fast moving consumer goods (FMCG) industry. This paper investigates the impact of brand equity on the operational performance of businesses in the Indian FMCG industry. The research study adopts descriptive and exploratory approaches. The results indicate that there is correlation between brand equity and operational performance of business. The practical implications of the findings are that brand equity has to be effectively managed for improved operational performance of business.