Prediction of business process durations using non-Markovian stochastic Petri nets
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- 作者：Andreas Rogge-Soltia ; andreas.rogge-solti@wu.ac.at" class="auth_mail" title="E-mail the corresponding author ; Mathias Weskeb ; mathias.weske@hpi.de" class="auth_mail" title="E-mail the corresponding author
- 关键词：Business processes ; Duration prediction ; Risk control ; Stochastic Petri nets
- 刊名：Information Systems
- 出版年：2015
- 出版时间：December 2015
- 年：2015
- 卷：54
- 期：Complete
- 页码：1-14
- 全文大小：847 K
文摘
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Expressive performance model introduced to business process management.
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We predict the remaining duration of business processes in an online setting.
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We estimate the risk of breaching a temporal deadline.
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Elapsed time used as a means to improve prediction accuracy.
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We evaluate the model against state of the art approaches.