Using knowledge management systems: A taxonomy of SME strategies

详细信息    查看全文

• 作者：Roberto Cerchione ; ^{roberto.cerchione@unina.it} ; Emilio Esposito ^{emilio.esposito@unina.it}
• 关键词：Field analysis ; Fuzzy logic ; Knowledge management systems ; Practices ; Tools
• 刊名：International Journal of Information Management
• 出版年：2017
• 出版时间：February 2017
• 年：2017
• 卷：37
• 期：1
• 页码：1551-1562
• 全文大小：1252 K
• 卷排序：37

文摘

The paper provides a taxonomy of KM-Tools and KM-Practices used by SMEs. SMEs use more intensively traditional KM-Tools rather than new and more updated ones. SMEs seek to adapt practices they already know to the requirements of knowledge management. The paper shows that there is a relationship of reciprocity between KM-Tools and KM-Practices. The paper proposes a taxonomy bringing together SME strategies for using KMSs.