An investigation of key competitiveness indicators and drivers of full-service airlines using Delphi and AHP techniques
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- 作者：Seyyed Ali Delbari ; sa.delbari@gmail.com" class="auth_mail" title="E-mail the corresponding author ; Siew Imm Ng ; Yuhanis Abdul Aziz ; Jo Ann Ho
- 关键词：Competitiveness indicators ; Competitiveness drivers ; Full-service airlines ; Delphi ; Analytic Hierarchy Process (AHP)
- 刊名：Journal of Air Transport Management
- 出版年：2016
- 出版时间：April 2016
- 年：2016
- 卷：52
- 期：Complete
- 页码：23-34
- 全文大小：441 K
文摘
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Key indicators to evaluate the competitiveness status of full-service airlines are explored.
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Key drivers to improve the competitiveness status of full-service airlines are explored.
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An AHP model of full-service airlines competitiveness is proposed.
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A three-step procedure to evaluate and improve the competitiveness of full-service airlines is proposed.