From the front end of projects to the back end of operations: Managing projects for value creation throughout the system lifecycle
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Morris (2013) calls for value creation for stakeholders using project outcomes during the operations phase of the system lifecycle

We argue that projects create long-term value by developing multi-organizational systems which continue value creation in the operations phase

We research value-creation mechanisms involving multiple organizations in the lifecycle of a shopping center

We identify four value-enhancing integration mechanisms in the operations phase of the shopping center’s lifecycle

We derive four propositions concerning new project management approaches that develop the capacity to continue creating value in the operations

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