An integrated value-risk investigation of contactless mobile payments adoption

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• 作者：Mihail Cocosila ; ^{mihailc@athabascau.ca}Author Vitae ; Houda Trabelsi ^{houdat@athabascau.ca}Author Vitae
• 关键词：Near field communication mobile payments ; Radio Frequency Identification ; Perceived value ; Perceived risk ; Adoption
• 刊名：Electronic Commerce Research and Applications
• 出版年：2016
• 出版时间：November-December 2016
• 年：2016
• 卷：20
• 期：Complete
• 页码：159-170
• 全文大小：705 K
• 卷排序：20

文摘

A model integrating perceived risk into a multi-sided perceived value is constructed. Broader view of the duality Gain-Cost in the value perception of an ICT is achieved. Psychological and privacy risks undermine adoption of contactless mobile payments. Value perception of contactless mobile payments is not influenced by media reports. Consumers see more gains than costs in the use of payments with NFC smartphones.