Secret conversation opportunities facilitate minority influence in virtual groups: The influence on majority power, information processing, and decision quality
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- 作者：Roderick I. Swaaba ; roderick.swaab@insead.edu" class="auth_mail" title="E-mail the corresponding author ; Katherine W. Phillipsb ; Michael Schaerera
- 关键词：Secret conversations ; Communication ; Minority influence ; Power ; Dissent ; Group decision-making ; Virtual teams
- 刊名：Organizational Behavior and Human Decision Processes
- 出版年：2016
- 出版时间：March 2016
- 年：2016
- 卷：133
- 期：Complete
- 页码：17-32
- 全文大小：607 K
文摘
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We examine how secret conversation opportunities affect minority influence.
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Majorities processed information more deeply when these channels were present.
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But only when this information was novel and came from the minority (Study 1).
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These effects occurred because majorities felt less powerful (Study 2).
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And resulted in higher quality group decisions (Study 3).