A new MCDM method combining QFD with TOPSIS for knowledge management system selection from the user's perspective in intuitionistic fuzzy environment
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- 作者：Ming Lia ; limingzyq@gmail.com" class="auth_mail ; Lei Jina ; cnjinlei@126.com" class="auth_mail ; Jun Wangb ; king.wang@buaa.edu.cn" class="auth_mail
- 关键词：Multiple criteria decision making ; Knowledge management system selection ; Quality function deployment ; TOPSIS
- 刊名：Applied Soft Computing Journal
- 出版年：August 2014
- 年：2014
- 卷：21
- 期：Complete
- 页码：28-37
- 全文大小：832 K
文摘
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The fuzzy MCDM method combining QFD with TOPSIS is proposed for the selection of KMS.
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The proposed method allows the selection of KMS from the user's perspective.
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Opinions concerning customer criteria is transformed into opinions concerning system criteria.
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User's perspectives and designer's perspectives are connected in the evaluation of KMS.
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Decision makers’ linguistic opinions are dealt with by intuitionistic fuzzy sets.