The trade-off between cost efficiency and public service quality: A non-parametric frontier analysis of Italian major municipalities
详细信息 查看全文
- 作者：Corrado lo Storto corrado.lostorto@unina.it" class="auth_mail" title="E-mail the corresponding author
- 关键词：Benchmarking ; Data Envelopment Analysis ; Local government ; Municipality ; Cost efficiency ; Public services ; Italy
- 刊名：Cities
- 出版年：2016
- 出版时间：January 2016
- 年：2016
- 卷：51
- 期：Complete
- 页码：52-63
- 全文大小：712 K
文摘
- •
Cost efficiency of services delivered by 108 Italian municipalities is calculated.
- •
Scale economies' influence on efficiency is measured.
- •
The cost efficiency — effectiveness relation of delivered services is investigated.
- •
Many municipalities are scale-inefficient because of decreasing returns to scale.
- •
A trade-off between expenditure efficiency and service effectiveness exists.