Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry

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• 作者：Sanaz Vatankhah^a ; ^{sanazvatankhah@yahoo.com} ; Elyeh Javid^b ; ^{elyehjavid@yahoo.com} ; Ali Raoofi^b ; ^{a.raoofi1@yahoo.com}
• 关键词：Counterproductive work behavior ; High-performance work practices ; Perceived organizational support ; Flight attendant ; Iran
• 刊名：Journal of Air Transport Management
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：59
• 期：Complete
• 页码：107-115
• 全文大小：374 K
• 卷排序：59

文摘

CWB is a common incident in the organizations, however, little is known about the antecedents of such negative behavior at organizational level. Owing to emotional characteristics of flight attending position, it seems that CWB occurs more often in airline industry. Well established HPWPs reduces flight attendants' propensity to engage in CWB. Presence of HPWPs reduce the frequency of counterproductive enactment through elevated perception of organizational support.