Tacit tango: The social framework of screen-focused silence in institutional telephone calls
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- 作者：Shirley Nä ; slund ; shirley.naslund@lnu.se" class="auth_mail" title="E-mail the corresponding authorAuthor Vitae
- 关键词：Institutional call ; Screen ; Silence ; Participant framework ; Involvement ; Transitions
- 刊名：Journal of Pragmatics
- 出版年：2016
- 出版时间：January 2016
- 年：2016
- 卷：91
- 期：Complete
- 页码：60-79
- 全文大小：1260 K
文摘
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This study examines the social framework of screen-focused silence in calls.
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It adds new perspectives to the sociology of silence and conversation analysis.
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Planned silence is preceded by an agreement sequence.
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Silence can be prolonged by insertions of new agreements or speech with screen.
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Resuming the thread includes a prelude or a ritual re-opening of the conversation.