Overcoming diabetes requires patients to be engaged in the monitoring and management of their own health.
Health information technology (HIT) allows chronically-ill patients to take charge of their healthcare to lead a normal life.
We surveyed 31 patients with diabetes to uncover their frustrations and recommend ways that their healthcare can be improved.
Identified problems include lack of timely communication with healthcare providers and difficulties in scheduling appointments.
The paper's contributions include a set of recommendations on how HIT can be utilized for diabetes care and management.