Toward a mixed-initiative QA system: from studying predictors in Stack Exchange to building a mixed-initiative tool

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• 作者：Gregorio Convertino^a ; ^b ; ^{gconvertino@informatica.com} ; Massimo Zancanaro^c ; ^b ; Tiziano Piccardi^d ; ^b ; Felipe Ortega^e
• 关键词：Question Answering sites ; Crowdsourcing ; Mixed-initiative tools ; Customer Support
• 刊名：International Journal of Human-Computer Studies
• 出版年：2017
• 出版时间：March 2017
• 年：2017
• 卷：99
• 期：Complete
• 页码：1-20
• 全文大小：1770 K
• 卷排序：99

文摘

Evidence of a consistent Dark Side in eight popular QA (Question and Answer) sites. A mixed-initiative system for a crowd-manager to handle unanswered questions. Two types of evaluations are reported: a laboratory experiment and a simulation study. A logistic regression model to automatically predict the Dark Side questions.