Process and knowledge management in a collaborative maintenance planning system for high value machine tools

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• 作者：Shan Wan^a ; Dongbo Li^a ; ^{db_ws@hotmail.com} ; James Gao^b ; Rajkumar Roy^c ; Yifei Tong^a
• 关键词：Product service system ; Content management system ; Knowledge management ; Process management ; Machine tool maintenance and service
• 刊名：Computers in Industry
• 出版年：2017
• 出版时间：January 2017
• 年：2017
• 卷：84
• 期：Complete
• 页码：14-24
• 全文大小：3389 K
• 卷排序：84

文摘

A novel framework of a product service system for high value machine tools in modern digitized manufacturing systems. A prototype collaborative maintenance planning system implemented using an Open Source Content Management System rather than traditional engineering information systems. The research focused on real-life service driven product manufacturing and service operations involving different stakeholders. A machine tool is regarded as ‘product’ in a product service system, which also manufactures other products in a manufacturing system – both roles have been considered in this research. This research also focused on the modeling of business process, communication and knowledge especially dynamic and unstructured knowledge.