Can personality traits and daily positive mood buffer the harmful effects of daily negative mood on task performance and service sabotage? A self-control perspective
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- 作者：Nai-Wen Chia ; nwchi@mail.nsysu.edu.tw" class="auth_mail" title="E-mail the corresponding author ; iversonchi@gmail.com" class="auth_mail" title="E-mail the corresponding author ; Huo-Tsan Changb ; Hsien-Lier Huangb
- 关键词：Negative mood ; Task performance ; Service sabotage ; Conscientiousness ; Positive mood ; Emotional stability
- 刊名：Organizational Behavior and Human Decision Processes
- 出版年：2015
- 出版时间：November 2015
- 年：2015
- 卷：131
- 期：Complete
- 页码：1-15
- 全文大小：735 K
文摘
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Employee daily negative mood (DNM) decreases task performance.
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DNM increases service sabotage.
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Conscientiousness buffered the negative DNM-task performance relationship.
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Daily positive mood mitigated the negative DNM-task performance relationship.
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Emotional stability weakened the positive DNM-service sabotage relationship.