The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence

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• 作者：Angela J. Xu ; ^{yb27005@umac.mo" class="auth_mail" title="E-mail the corresponding author} ; Raymond Loi¹ ; ^{rloi@umac.mo" class="auth_mail" title="E-mail the corresponding author} ; Long W. Lam² ; ^{ricolam@umac.mo" class="auth_mail" title="E-mail the corresponding author}
• 关键词：Abusive supervision ; Leader&ndash ; member exchange (LMX) ; Emotional exhaustion ; Silence ; Resources
• 刊名：The Leadership Quarterly
• 出版年：2015
• 出版时间：October 2015
• 年：2015
• 卷：26
• 期：5
• 页码：763-774
• 全文大小：418 K

文摘

Abusive supervision is a dysfunctional leadership behavior that adversely affects its targets and the organization as a whole. Drawing on conservation of resources (COR) theory, the present research expands our knowledge on its destructive impact. Specifically, we propose a moderated mediation model wherein abusive supervision predicts subordinate's silence behavior through emotional exhaustion, with leader–member exchange (LMX) acting as the contextual condition. Two-wave data collected from 152 employees in the service industry in Macau supported our hypothesized model. We found that abused subordinates resort to remain silent in the workplace due to their feelings of emotional exhaustion. Further, the presence of high LMX makes the adverse impact of abusive supervision even worse. Theoretical and practical implications are discussed. We also offer several promising directions for future research.