Is Your Banker Leaking Your Personal Information? The Roles of Ethics and Individual-Level Cultural Characteristics in Predicting Organizational Computer Abuse

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• 作者：Paul Benjamin Lowry (1)
  Clay Posey (2)
  Tom L. Roberts (3)
  Rebecca J. Bennett (3)
  
• 关键词：Culture ; Computer abuse ; Deontological evaluations ; Ethics ; Formalism ; Information security ; Organizational security ; Teleological evaluations ; Utilitarianism ; Collectivism ; Individualism
• 刊名：Journal of Business Ethics
• 出版年：2014
• 出版时间：May 2014
• 年：2014
• 卷：121
• 期：3
• 页码：385-401
• 全文大小：
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• 作者单位：Paul Benjamin Lowry (1)
  Clay Posey (2)
  Tom L. Roberts (3)
  Rebecca J. Bennett (3)
  
  1. College of Business, City University of Hong Kong, P7912, Academic Building I, 83 Tat Chee Avenue, Hong Kong, China
  2. Information Systems, Statistics and Management Science, Culverhouse College of Commerce, The University of Alabama, Box 870226, Tuscaloosa, AL, 35487, USA
  3. Department of Management and Information Systems, College of Business, Louisiana Tech University, P.O. Box 10318, Ruston, LA, 71272, USA
  
• ISSN：1573-0697

文摘

Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization’s information assets leads to costly damage to an organization’s reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework proffered by Thong and Yap (1998) to better understand the factors that lead individuals to commit CA in organizations. The study uses a survey of 449 respondents from the banking, financial, and insurance industries. Our results indicate that individuals who adhere to a formalist ethical perspective are significantly less likely to engage in CA activities than those following a utilitarian ethical framework. In addition, the results provide evidence that employees with individualistic natures are linked to increased CA incidents, whereas collectivist tendencies are associated with decreases in CA behaviors. Our results also show that collectivism acts as a strong moderator that further decreases the relationships between formalism and CA, and utilitarianism and CA. Finally, we offer detailed suggestions on how organizations and researchers can leverage our findings to decrease CA occurrences.