Healthcare system responsiveness in Jiangsu Province, China
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- 作者：Jianqian Chao ; Boyang Lu ; Hua Zhang ; Liguo Zhu ; Hui Jin…
- 关键词：Health system performance ; Responsiveness ; People characteristics ; Canonical correlation analysis
- 刊名：BMC Health Services Research
- 出版年：2017
- 出版时间：December 2017
- 年：2017
- 卷：17
- 期：1
- 全文大小：386KB
- 刊物主题：Public Health; Health Administration; Health Informatics; Nursing Research;
- 出版者：BioMed Central
- ISSN：1472-6963
- 卷排序：17
文摘
BackgroundThe perceived responsiveness of a healthcare system reflects its ability to satisfy reasonable expectations of the public with respect to non-medical services. Recently, there has been increasing attention paid to responsiveness in evaluating the performance of a healthcare system in a variety of service settings. However, the factors that affect the responsiveness have been inconclusive so far and measures of improved responsiveness have not always thoroughly considered the factors. The aim of this study was to evaluate both the responsiveness of the healthcare system in Jiangsu Province, China, the factors that influence responsiveness and the measures of improved responsiveness considering it, as determined by a responsiveness survey.