Situated design of line-oriented flight training (LOFT): a case study in a Brazilian airline

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• 作者：Ricardo J. M. de Carvalho ; Maria C. W. Saldanha…
• 关键词：Flight training ; Crew resource management ; Situated design ; Ergonomics
• 刊名：Cognition, Technology & Work
• 出版年：2016
• 出版时间：May 2016
• 年：2016
• 卷：18
• 期：2
• 页码：403-422
• 全文大小：2,037 KB
• 参考文献：Blake RR, Mouton JS, Command/Leadership/Resource Management Steering Committee and Working Groups United Airlines (1990) GRID® cockpit resource management, 2nd edn. Scientific Methods Inc, Austin
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• 作者单位：Ricardo J. M. de Carvalho (1)
  Maria C. W. Saldanha (2)
  Mario C. R. Vidal (3)
  Paulo V. R. Carvalho (4)
  
  1. Departamento de Engenharia de Produção, Universidade Federal do Rio Grande do Norte, Natal, Brazil
  2. Departamento de Engenharia de Produção, Universidade Federal da Paraíba, João Pessoa, Brazil
  3. Instituto Alberto Luiz Coimbra de Pós-Graduação e Pesquisa em Engenharia, Universidade Federal do Rio de Janeiro, Rio de Janeiro, Brazil
  4. Instituto de Engenharia Nuclear, Comissão Nacional de Energia Nuclear, Rio de Janeiro, Brazil
  
• 刊物类别：Computer Science
• 刊物主题：User Interfaces and Human Computer Interaction
  Computing Methodologies
  
• 出版者：Springer London
• ISSN：1435-5566

文摘

This paper describes an exploratory situated approach for the design, development, standardization, and implementation of line-oriented flight training (LOFT) in a major airline. LOFT was conceived in aviation industry to be a practical application of crew resource management (CRM) concepts. The situated approach combines a set of methods and techniques from ergonomics and human factors disciplines. These methods were supported by social construction enabling the involvement and participation of different actors of the operational, tactical, and strategic level of the company. Under this framework, situated design is progressively established by socially constructed patterns up to a situated design comprising the construction of scenarios, training tools, procedures, structures, organization, flight documents, operations, and further training management contents. Our findings indicate that LOFT situated design, framed by social construction, can be applied to any aviation system with a specific culture and organization, which may be different from the ones that were implicitly or explicitly taken into account during the development of general LOFT guidelines.