Improving response rates using a monetary incentive for patient completion of questionnaires: an observational study
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  • 作者:Stephen D Brealey (1)
    Christine Atwell (2)
    Stirling Bryan (3)
    Simon Coulton (4)
    Helen Cox (1)
    Ben Cross (1)
    Fiona Fylan (5)
    Andrew Garratt (1) (6)
    Fiona J Gilbert (7)
    Maureen GC Gillan (7)
    Maggie Hendry (8)
    Kerenza Hood (9)
    Helen Houston (2)
    David King (10)
    Veronica Morton (1)
    Jo Orchard (4)
    Michael Robling (2)
    Ian T Russell (11)
    David Torgerson (1)
    Valerie Wadsworth (1)
    Clare Wilkinson (8)
  • 刊名:BMC Medical Research Methodology
  • 出版年:2007
  • 出版时间:December 2007
  • 年:2007
  • 卷:7
  • 期:1
  • 全文大小:453KB
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    14. The pre-publication history for this paper can be accessed here:http://www.biomedcentral.com/1471-2288/7/12/prepub
  • 作者单位:Stephen D Brealey (1)
    Christine Atwell (2)
    Stirling Bryan (3)
    Simon Coulton (4)
    Helen Cox (1)
    Ben Cross (1)
    Fiona Fylan (5)
    Andrew Garratt (1) (6)
    Fiona J Gilbert (7)
    Maureen GC Gillan (7)
    Maggie Hendry (8)
    Kerenza Hood (9)
    Helen Houston (2)
    David King (10)
    Veronica Morton (1)
    Jo Orchard (4)
    Michael Robling (2)
    Ian T Russell (11)
    David Torgerson (1)
    Valerie Wadsworth (1)
    Clare Wilkinson (8)

    1. Department of Health Sciences, York Trials Unit, Seebohm Rowntree Building, University of York, Heslington York, YO10 5DD, UK
    2. Department of General Practice, Cardiff University, Neuadd Meirionydd, Heath Park, Cardiff, CF14 4YS, UK
    3. Health Services Management Centre, University of Birmingham, Park House, 40 Edgbaston Park Road, Birmingham, West Midlands, B15 2TT, UK
    4. Department of Health Sciences, Seebohm Rowntree Building, University of York, Heslington York, YO10 5DD, UK
    5. Department of Psychology, Leeds Metropolitan University, Leeds, LS1 3HE, UK
    6. Norwegian Knowledge Centre for Health Services, PO Box 7004, St Olavs plass, N-0130, Oslo, Norway
    7. Department of Radiology, Lillian Sutton Building, University of Aberdeen, Foresterhill, Aberdeen, AB25 2ZD, UK
    8. Cardiff University School of Medicine, North Wales Clinical School, Gwenfro Building, Unit 5, Wrexham Technology Park, Wrexham, LL13 7YP, UK
    9. South East Wales Trials Unit, Centre for Health Sciences Research, Cardiff University, Neuadd Meirionydd, Heath Park, Cardiff, CF14 4YS, UK
    10. X-ray Department, York Hospital, Wigginton Road, York, YO31 8HE, UK
    11. Institute of Medical and Social Care Research, Brigantia Building, Penrallt Road, University of Wales Bangor, Gwynedd, LL57 2AS, UK
文摘
Background Poor response rates to postal questionnaires can introduce bias and reduce the statistical power of a study. To improve response rates in our trial in primary care we tested the effect of introducing an unconditional direct payment of £5 for the completion of postal questionnaires. Methods We recruited patients in general practice with knee problems from sites across the United Kingdom. An evidence-based strategy was used to follow-up patients at twelve months with postal questionnaires. This included an unconditional direct payment of £5 to patients for the completion and return of questionnaires. The first 105 patients did not receive the £5 incentive, but the subsequent 442 patients did. We used logistic regression to analyse the effect of introducing a monetary incentive to increase the response to postal questionnaires. Results The response rate following reminders for the historical controls was 78.1% (82 of 105) compared with 88.0% (389 of 442) for those patients who received the £5 payment (diff = 9.9%, 95% CI 2.3% to 19.1%). Direct payments significantly increased the odds of response (adjusted odds ratio = 2.2, 95% CI 1.2 to 4.0, P = 0.009) with only 12 of 442 patients declining the payment. The incentive did not save costs to the trial -the extra cost per additional respondent was almost £50. Conclusion The direct payment of £5 significantly increased the completion of postal questionnaires at negligible increase in cost for an adequately powered study.

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