Usability Heuristics: Reinventing the Wheel?

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• 关键词：Usability ; User experience ; Usability evaluation ; Heuristic evaluation ; Usability heuristics
• 刊名：Lecture Notes in Computer Science
• 出版年：2016
• 出版时间：2016
• 年：2016
• 卷：9742
• 期：1
• 页码：59-70
• 全文大小：136 KB
• 参考文献：1.ISO 9241-11: Ergonomic requirements for office work with visual display terminals (VDTs) – Part 11: guidance on usability. International Organization for Standardization, Geneva (1998)
  2.ISO 9241-210: Ergonomics of human-system interaction – Part 210: human-centred design for interactive systems. International Organization for Standardization, Geneva (2010)
  3.Bevan, N., Carter, J., Harker, S.: ISO 9241-11 revised: what have we learnt about usability since 1998? In: Kurosu, M. (ed.) Human-Computer Interaction. LNCS, vol. 9169, pp. 143–151. Springer, Heidelberg (2015)CrossRef
  4.Lewis, J.: Usability: lessons learned… and yet to be learned. Int. J. Hum.-Comput. Interact. 30(9), 663–684 (2014)CrossRef
  5.Dumas, J., Fox, J.: Usability testing: current practice and future directions. In: Sears, A., Jacko, J. (eds.) The Human – Computer Interaction Handbook: Fundamentals. Evolving Technologies and Emerging Applications, pp. 1129–1149. Taylor & Francis, New York (2008)
  6.Cockton, G., Woolrych, A., Lavery, D.: Inspection – based evaluations. In: Sears, A., Jacko, J. (eds.) The Human – Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 1171–1189. Taylor & Francis, New York (2008)
  7.Allaboutux.org: All About UX. http://​www.​allaboutux.​org/​ . Accessed 7 Jan 2016
  8.Nielsen, J., Mack, R.L.: Usability Inspection Methods. Wiley, New York (1994)CrossRef
  9.Rusu, C., Roncagliolo, S., Rusu, V., Collazos C.: A methodology to establish usability heuristics. In: The Fourth International Conference on Advances in Computer-Human Interactions (ACHI2011), pp. 59–62, IARIA (2011)
  10.Quiñones, D., Rusu, C., Roncagliolo, S.: Redefining usability heuristics for transactional web applications. In: 11th International Conference on Information Technology: New Generations (ITNG2014), pp. 260–265. IEEE Computer Society Press (2014)
  11.Inostroza, R., Rusu, C., Roncagliolo, S., Rusu, V.: Usability heuristics for touchscreen-based mobile devices: update. In: First Chilean Conference on Human - Computer Interaction (ChileCHI2013), pp. 24–29. ACM International Conference Proceeding Series (2013)
  12.Inostroza, R., Rusu, C., Roncagliolo, S., Rusu, V., Collazos, C.: Developing SMASH: a set of SMArtphone’s uSability heuristics. Comput. Stan. Interfaces 43, 40–52 (2016)CrossRef
  13.Roncagliolo, S., Rusu, V., Rusu, C., Tapia, G., Hayvar, D., Gorgan, D.: Grid computing usability heuristics in practice. In: 8th International Conference on Information Technology: New Generations (ITNG2011), pp. 145–150. IEEE Computer Society Press (2011)
  14.Solano, A., Rusu, C., Collazos, C., Arciniegas, J.: Evaluating interactive digital television applications through usability heuristics. Ingeniare 21(1), 16–29 (2013)
  15.Rusu, C., Muñoz, R., Roncagliolo, S., Rudloff, S., Rusu, V., Figueroa, A.: Usability heuristics for virtual worlds. In: The Third International Conference on Advances in Future Internet (AFIN2011), pp. 16–19. IARIA (2011)
  16.Diaz, J., Rusu, C., Pow-Sang, J., Roncagliolo, S.: A cultural - oriented usability heuristics proposal. In: First Chilean Conference on Human - Computer Interaction (ChileCHI2013), pp. 82–87. ACM International Conference Proceeding Series (2013)
  17.ACM SIGCHI: ACM SIGCHI Curricula for Human-Computer Interaction. http://​old.​sigchi.​org/​cdg/​cdg2.​html#2_​1 . Accessed 7 Jan 2016
  18.Rusu, C., Rusu, V., Roncagliolo, S., Apablaza, J., Rusu, V.Z.: User experience evaluations: challenges for newcomers. In: Marcus, A. (ed.) DUXU 2015. LNCS, vol. 9186, pp. 237–246. Springer, Heidelberg (2015)CrossRef
  
• 作者单位：Cristian Rusu (14)
  Virginica Rusu (15)
  Silvana Roncagliolo (14)
  Daniela Quiñones (14)
  Virginia Zaraza Rusu (14)
  Habib M. Fardoun (16)
  Daniyal M. Alghazzawi (16)
  César A. Collazos (17)
  
  14. Pontificia Universidad Católica de Valparaíso, Valparaíso, Chile
  15. Universidad de Playa Ancha de Ciencias de la Educación, Valparaíso, Chile
  16. King Abdulaziz University, Jeddah, Saudi Arabia
  17. Universidad del Cauca, Popayán, Colombia
  
• 丛书名：Social Computing and Social Media
• ISBN：978-3-319-39910-2
• 刊物类别：Computer Science
• 刊物主题：Artificial Intelligence and Robotics
  Computer Communication Networks
  Software Engineering
  Data Encryption
  Database Management
  Computation by Abstract Devices
  Algorithm Analysis and Problem Complexity
  
• 出版者：Springer Berlin / Heidelberg
• ISSN：1611-3349
• 卷排序：9742

文摘

Heuristic evaluation is a well-known and widely accepted usability evaluation method. When performing a heuristic evaluation, generic or specific heuristics may be used. But forming heuristic evaluators may be a challenging task. The paper presents a study that evaluates the perception of (novice) evaluators on Nielsen’s usability heuristics. A standard survey was applied in five experiments.