Are online discussions enough to constitute communities of practice in professional domain? A case study of ergonomics' practice in France

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• 作者：Flore Barcellini ; Catherine Delgoulet ; Julien Nelson
• 关键词：Online communities ; Communities of practice ; Sharing practices ; Ergonomics
• 刊名：Cognition, Technology & Work
• 出版年：2016
• 出版时间：May 2016
• 年：2016
• 卷：18
• 期：2
• 页码：249-266
• 全文大小：1,231 KB
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• 作者单位：Flore Barcellini (1)
  Catherine Delgoulet (2)
  Julien Nelson (2)
  
  1. Ergonomics Team, CRTD, Le Cnam, 41 rue Gay-Lussac, 75005, Paris, France
  2. LATI - IUPDP, University Paris Descartes, Sorbonne Paris Cité, 71 Avenue Edouard Vaillant, 92774, Boulogne Billancourt, France
  
• 刊物类别：Computer Science
• 刊物主题：User Interfaces and Human Computer Interaction
  Computing Methodologies
  
• 出版者：Springer London
• ISSN：1435-5566

文摘

The goal of our research is to characterise how online discussions may provide support to the construction of a Virtual Community of Practice, as a way to develop a profession. To do so, we investigate the functions (sharing information, resources or experience) and the nature of knowledge (e.g. methodology and trends of ergonomics) exchanged on Ergoliste, a French-speaking online mailing list dedicated to ergonomics, as well as the status of participants. Our results reveal that the list has both informative and formative functions as it deals with sharing/seeking information, resources and experience, mainly between experts and novices in ergonomics, exchanging about situated and circumstantiated aspects of practices. Finally, these results are complemented by interviews with list participants which on the one hand confirm the main functions of the list and, on the other hand, reveal divergence in the perception that list participants belonging to a “community” structured only around this list. This research opens some prospects for more longitudinal investigations of the contents of the list, to analyse more deeply how the list can be viewed as an efficient tool to co-elaborate knowledge about ergonomics and its development.