Professional secrecy is oneclients' right that might be infringed by ill-advised, mismanaged orotherwise improper use of the so-called new information highways orelectronic means of telecommunicating.
Professional secrecy is an ethicalduty in most countries, but the consequences of a breach often include awide range of judicial nightmares, from damage suits to criminal offenceprocedures.
After a summary of the contractual and ethical aspects of thesubject, Jean Lambert discusses the particular difficulties jeopardizingconfidentiality on the Internet, and other electronic pitfalls, concludingwith various cautionary approaches about the use of new informationtechnologies in the professional service industries.