文摘
Current Workflow Management Systems only capture the start time and end time of tasks and it is difficult for managers to track how much time is actually spent on a particular task if multiple tasks are performed concurrently. Thus, managers may have problems accurately arranging tasks and evaluating costs. In order to facilitate collaboration management in multitasking environments, we propose a workflow-aware attention tracking framework that integrates the concept of attention with workflow models. We first design the meta-model of workflow-aware attention tracking. We further derive seven rules for attention tracking in multitasking collaboration using Object Constraint Language. Based on the rules and meta-model, we develop a procedure for attention rule verification, and present an architecture for workflow-aware attention tracking systems. This research contributes to workflow management by adding attention awareness for collaboration management in multitasking environments. Keywords Attention tracking Collaboration management Workflow management system Meta-model Accountability