Training Conflict Management in a Collaborative Virtual Environment

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• 作者：Katharina Emmerich (1) katharina.emmerich@stud.uni-due.de
  Katja Neuwald (1) katja.neuwald@stud.uni-due.de
  Julia Othlinghaus (1) julia.othlinghaus@stud.uni-due.de
  Sabrina Ziebarth (1) ziebarth@collide.info
  H. Ulrich Hoppe (1) hoppe@collide.info
• 关键词：collaboration &#8211 ; multi ; agent architecture &#8211 ; conflict management &#8211 ; serious games &#8211 ; role ; play
• 刊名：Lecture Notes in Computer Science
• 出版年：2012
• 出版时间：2012
• 年：2012
• 卷：7493
• 期：1
• 页码：17-32
• 全文大小：739.6 KB
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• 作者单位：1. University of Duisburg-Essen, Duisburg, Germany
• ISSN：1611-3349

文摘

In this paper we present a collaborative serious game for conflict management training in a role-playing scenario. The game ColCoMa (Collaborative Conflict Management) engages two players to participate in a conversation lead by an AIML chat bot mediator in a 2D virtual environment. Learning how to behave in conflict solving talks is supported by the separation of the game into a conversation phase and a reflection phase, causing players to change their perspective. Additionally, the learning process is emphasized by means of adaptive feedback based on individual analyses. Due to a multi-agent architecture approach, our implementation can be used as an easily adaptable framework for related collaborative learning scenarios.