Mapping Turnaround Times (TAT) to a Generic Timeline: A Systematic Review of TAT Definitions in Clinical Domains
详细信息 查看全文
- 作者：Bernhard Breil (1)
Fleur Fritz (1)
Volker Thiemann (1)
Martin Dugas (1) - 关键词：Turnaround time ; hospital information systems ; cycle time ; process time ; timeline
- 刊名：BMC Medical Informatics and Decision Making
- 出版年：2011
- 出版时间：December 2011
- 年：2011
- 卷：11
- 期：1
- 全文大小：1095KB
- 参考文献：1. Ammenwerth E, Ehlers F, Eichst盲dter R, Haux R, Pohl U, Resch F: Systems analysis in health care: framework and example. / Methods Inf Med 2002,41(2):134鈥?0.
2. Lenz R, Buessecker F, Herlofsen H, Hinrichs F, Zeiler T, Kuhn KA: Demand driven Evolution of IT Systems in Healthcare. / Methods Inf Med 2005,44(1):4鈥?0.
3. Bloch DM: Computer-generated management tools for the clinical pathology laboratory. II. Computer-generated graphic work flow. / J Med Syst 1982,6(3):305鈥?0. CrossRef
4. Tell R, Hoffman I: The elimination of turnaround time in routine ECG processing. / J Electrocardiol 1971,4(3):279鈥?1. CrossRef
5. Hawkins RC: Laboratory turnaround time. / Clin Biochem Rev 2007,28(4):179鈥?4.
6. Braddock CH, Snyder L: The Doctor Will See You Shortly The Ethical Significance of Time for the Patient-Physician Relationship. / J Gen Intern Med 2005,20(11):1057鈥?2. CrossRef
7. Hurlen P, Ostbye T, Borthne A, Gulbrandsen P: Introducing PACS to the Late Majority. A Longitudinal Study. / J Digit Imaging 2010,23(1):87鈥?4. CrossRef
8. Skibinski KA, White BA, Lin LI, Dong Y, Wu W: Effects of technological interventions on the safety of a medication-use system. / Am J Health Syst Pharm 2007,64(1):90鈥?. CrossRef
9. Samaan ZM, Klein MD, Mansour ME, DeWitt TG: The impact of the electronic health record on an academic pediatric primary care center. / J Ambul Care Manage 2009,32(3):180鈥?.
10. Westbrook JI, Georgiou A, Rob MI: Computerised order entry systems: sustained impact on laboratory efficiency and mortality rates? / Stud Health Technol Inform 2008, 136:345鈥?0.
11. Georgiou A, Williamson M, Westbrook JI, Ray S: The impact of computerized physician order entry systems on pathology services: A systematic review. / Int J Med Inform 2007,76(7):514鈥?9. CrossRef
12. Lehman ML, Brill JH, Skarulis PC, Keller D, Lee C: Physician Order Entry impact on drug turn-around times. / Proc AMIA Symp 2001, 359鈥?63.
13. Cordero L, Kuehn L, Kumar RR, Mekhjian HS: Impact of computerized physician order entry on clinical practice in a newborn intensive care unit. / J Perinatol 2004,24(2):88鈥?3. CrossRef
14. Manor PG: Turnaround times in the laboratory: a review of the literature. / Clin Lab Sci 1999,12(2):85鈥?.
15. Georgiou A, Westbrook JI: Computerised Order Entry Systems and Pathology Services - A Synthesis of the Evidence. / Clin Biochem Rev 2006,27(2):79鈥?7.
16. Georgiou A, Williamson M, Westbrook JI, Ray S: The impact of computerised physician order entry systems on pathology services: A systematic review. / Int J Med Inform 2007,76(7):514鈥?9. CrossRef
17. Poissant L, Pereira J, Tamblyn R, Kawasumi Y: The Impact of Electronic Health Records on Time Efficiency of Physicians and Nurses: A Systematic Review. / J Am Med Inform Assoc 2005,12(5):505鈥?6. CrossRef
18. Schimke I: Quality and timeliness in medical laboratory testing. / Anal Bioanal Chem 2009,393(5):1499鈥?04. CrossRef
19. Pirnejad H, Berg M, Aarts J: The impact of computerized provider order entry systems on inpatient clinical workflow: a literature review. / J Am Med Inform Assoc 2009,16(4):539鈥?9. CrossRef
20. Lewandrowski K: How the clinical laboratory and the emergency department can work together to move patients through quickly. / Clin Leadersh Manag Rev 2004,18(3):155鈥?.
21. Mastrovitch TA, Bithoney WG, DeBari VA, Nina AG: Point-of-care testing for drugs of abuse in an urban emergency department. / Ann Clin Lab Sci 2002,32(4):383鈥?.
22. Pubmed [http://www.ncbi.nlm.nih.gov/pubmed/]
23. Ramaswamy MR, Chaljub G, Esch O, Fanning DD, vanSonnenberg E: Continuous speech recognition in MR imaging reporting: advantages, disadvantages, and impact. / AJR Am J Roentgenol 2000,174(3):617鈥?2.
24. Adams R, Warner P, Hubbard B, Goulding T: Decreasing turnaround time between general surgery cases: a six sigma initiative. / J Nurs Adm 2004,34(3):140鈥?48. CrossRef
25. Ajami S, Ketabi S: An analysis of the average waiting time during the patient discharge process at Kashani Hospital in Esfahan, Iran: a case study. / HIM J 2007,36(2):37鈥?2.
26. Alquist M, Hegbrant JB, Bosch JP: Monitor Turnaround Time and Time Efficiency in Hemodialysis Delivery - A Global Comparison. / Blood Purif 2009,28(3):234鈥?38. CrossRef
27. Amarasingham R, Plantinga L, Diener-West M, Gaskin DJ, Powe NR: Clinical information technologies and inpatient outcomes: a multiple hospital study. / Arch Intern Med 2009,169(2):108鈥?4. CrossRef
28. Andriole KP, Avrin DE, Weber E, Luth DM, Bazzill TM: Automated examination notification of emergency department images in a picture archiving and communication system. / J Digit Imaging 2001,117(9):900鈥?.
29. Berg B, Denton B, Nelson H, Balasubramanian H, Rahman A, Bailey A, Lindor K: A Discrete Event Simulation Model to Evaluate Operational Performance of a Colonoscopy Suite. / Med Decis Making 2009, in press.
30. Bilwani F, Siddiqui I, Vaqar S: Determination of delay in turn around time (TAT) of stat tests and its causes: an AKUH experience. / J Pak Med Assoc 2003,40(8):1628鈥?0.
31. Bloch DM: Computer-Generated Management Tools for Clinical Pathology Laboratory. / J Med Syst 1980,163(6):1503鈥?.
32. Bowie P, Dougall A, Brown R, Marshall D: Turnaround time of in-patient discharge letters: a simple system of audit. / Health Bull (Edinb) 1996,119(10):943鈥?.
33. Breil B, Semjonow S, Dugas M: HIS-based electronic documentation can significantly reduce the time from biopsy to final report for prostate tumours and supports quality management as well as clinical research. / BMC Med Inform Decis Mak 2009,54(6):438鈥?0.
34. Breslow MJ, Rosenfeld BA, Doerfler M, Burke G, Yates G, Stone DJ, Tomaszewicz P, Hochman R, Plocher DW: Effect of a multiple-site intesive care unit telemdicine program on clinical and economic outcomes. / Crit Care Med 2004,1(2):70鈥?.
35. Bruins M, Oord H, Bloembergen P, Wolfhagen M, Casparie A, Degener J, Ruijs G: Lack of effect of shorter turnaround time of microbiological procedures on clinical outcomes: a randomised controlled trial among hospitalised patients in the Netherlands. / Eur J Clin Microbiol Infect Dis 2005,248(1):65鈥?2.
36. B眉rkle T, Beisig A, Ganslmayer M, Prokosch HU: A Randomized Controlled Trial to Evaluate an Electronic Scoring Tool in the ICU. / Stud Health Technol Inform 2008,1(6):301鈥?.
37. Carraro P, Plebani M: Process control reduces the laboratory turnaround time. / Clin Chem Lab Med 2002,120(3):234鈥?4.
38. Chaudhry B, Wang J, Wu S, Maglione M, Mojica W, Roth E, Morton SC, Shekelle PG: Systematic Review: Impact of Health Information Technology on Quality, Efficiency and Costs of Medical Care. / Ann Intern Med 2006,21(2):107鈥?7.
39. Chien TI, Lu JY, Kao JT, Cheng YC, Lee YF: Evaluation and Improvement Strategy of Analytical Turnaround Time in the Stat Laboratory. / J Formos Med Assoc 2007,168(4):889鈥?3.
40. Choplin RH, Boehme JM, Cowan RJ, Gelfand DW, Maynard CD, Park WC Jr, Volberg FM, Williams RC: A computer-assisted radiologic reporting system. / Radiology 1984,121(10):1031鈥?1.
41. Coard KC, Gibson TN: Turnaround time in the surgical pathology laboratory. / West Indian Med J 1999,108(4):400鈥?.
42. Collinson PO, John C, Lynch S, Rao A, Canepa-Anson R, Carson E, Cramp D: A prospective randomized controlled trial of point-of-care testing on the coronary care unit. / Ann Clin Biochem 2004,44(8 Pt 1):1597鈥?03.
43. Cordero L, Kuehn L, Kumar RR, Mekhjian HS: Impact of computerized physician order entry on clinical practice in a newborn intensive care unit. / J Perinatol 2004,5(8):533鈥?.
44. Crabbe JP, Frank CL, Nye WW: Improving report turnaround time: an integrated method using data from a radiology information system. / AJR Am J Roentgenol 1994,36(11):867鈥?0.
45. DeFlorio R, Coughlin B, Coughlin R, Li H, Santoro J, Akey B, Favreau M: Process modification and emergency department radiology service. / Emerg Radiol 2008,11(3 Suppl 1):149鈥?0.
46. Dhatt G, Manna J, Bishawi B, Chetty D, Al Sheiban A, James D: Impact of a satellite laboratory on turnaround times for the emergency department. / Clin Chem Lab Med 2008,10(3):241鈥?.
47. Di Bartolomeo S, Valent F, Rosolen V, Sanson G, Nardi G, Cancellieri F, Barbone F: Are pre-hospital time and emergency department disposition time useful process indicators for trauma care in Italy? / Injury 2007,48(2):85鈥?.
48. Di Serio F, Lovero R, Leone M, De Sario R, Ruggieri V, Varraso L, Pansini N: Integration between the tele-cardiology unit and the central laboratory: methodological and clinical evaluation of point-of-care testing cardiac marker in the ambulance. / Clin Chem Lab Med 2006,15(3鈥?):197鈥?04.
49. Dugas M, Eckholt M, Bunzemeier H: Benchmarking of hospital information systems: Monitoring of discharge letters and scheduling can reveal heterogeneities and time trends. / MC Med Inform Decis Mak 2008,12(2 Suppl 1):166鈥?.
50. Ervasti M, Penttil盲 K, Siltari S, Delezuch W, Punnonen K: Diagnostic, clinical and laboratory turnaround times in troponin T testing. / Clin Chem Lab Med 2008,46(7):1030鈥?. CrossRef
51. Fernandes CM, Worster A, Eva K, Hill S, McCallum C: Pneumatic tube delivery system for blood samples reduces turnaround times without affecting sample quality. / J Emerg Nurs 2006,6(6):512鈥?2.
52. Fernandes CM, Worster A, Hill S, McCallum C, Eva K: Root cause analysis of laboratory turnaround times for patients in the emergency department. / CJEM 2004,12(2):85鈥?.
53. Fitch JC, Mirto GP, Geary KL, Byrne DW, Hines RL: Point-of-care and standard laboratory coagulation testing during cardiovascular surgery: balancing reliability and timeliness. / J Clin Monit Comput 1999, 68:610鈥?.
54. Fleisher M, Schwartz MK: Strategies of organization and service for the critical-care laboratory. / Clin Chem 1990,45(8 Pt 1):1168鈥?5.
55. Galloway M, Nadin L: Benchmarking and the laboratory. / J Clin Pathol 2001,123(7):607鈥?4.
56. Georgiou A, Westbrook JI: Computerised Order Entry Systems and Pathology Services - A Synthesis of the Evidence. / Clin Biochem Rev 2006,13(2 Suppl 1):153鈥?.
57. Georgiou A, Williamson M, Westbrook JI, Ray S: The impact of computerised physician order entry systems on pathology services: A systematic review. / Int J Med Inform 2007,26(6):361鈥?3.
58. Giberson RT, Austin RL, Charlesworth J, Adamson G, Herrera GA: Microwave and digital imaging technology reduce turnaround times for diagnostic electron microscopy. / Ultrastruct Pathol 2003,13(2 Suppl 1):105鈥?.
59. Green M: Successful alternatives to alternate site testing. Use of a pneumatic tube system to the central laboratory. / Arch Pathol Lab Med 1995,46(5):751鈥?.
60. Guss DA, Chan TC, Killeen JP: The impact of a pneumatic tube and computerized physician order management on laboratory turnaround time. / Ann Emerg Med 2008,13(4):175鈥?.
61. Haglund S, Trans枚 B, Persson LG, Zafirova T, Grodzinsky E: Fast laboratory test results alone cannot deliver the benefits of near patient testing: a follow-up study after 3 years of extended laboratory service at a primary health care centre. / J Eval Clin Pract 2009,14(2 Suppl 1):143鈥?.
62. Halsted MJ, Froehle CM: Design, implementation, and assessment of a radiology workflow management system. / AJR Am J Roentgenol 2008,54(8):590鈥?.
63. Hawker CD, Roberts WL, Garr SB, Hamilton LT, Penrose JR, Ashwood ER, Weiss RL: Automated transport and sorting system in a large reference laboratory: part 2. Implementation of the system and performance measures over three years. / Clin Chem 2002,14(3):149鈥?7.
64. Hayt DB, Alexander S: The pros and cons of implementing PACS and speech recognition systems. / J Digit Imaging 2001,116(3):311鈥?.
65. Henricks WH, Roumina K, Skilton BE, Ozan DJ, Goss GR: The utility and cost effectiveness of voice recognition technology in surgical pathology. / Mod Pathol 2002.
66. Howanitz JH, Howanitz PJ: Laboratory results. Timeliness as a quality attribute and strategy. / Am J Clin Pathol 2001,125(7):863鈥?1.
67. Huang YW, Chen WH, Wu HJ, Chien HY, Lin TY, Chiang HH, Huang TM, Lin CL: Learning Curve of a New Hospital Laboratory. The Monitoring Computer-Generated Turnaround Time of Laboratory Tests in Emergency Department. / Clin Chem Lab Med 2003,19(4):295鈥?.
68. Hurlen P, 脴stbye T, Borthne A, Gulbrandsen P: Introducing PACS to the Late Majority. A Longitudinal Study. / J Digit Imaging 2008,40(4):421鈥?.
69. Jackson PE, Langlois Sle P: Introduction of picture archiving and communication system at The Townsville Hospital. / Australas Radiol 2005,48(10):1761鈥?.
70. James D, Hess S, Kretzing JE Jr, Stabile ME: Showing what right looks like--how to improve performance through a paradigm shift around implementation thinking. / J Healthc Inf Manag 2007,15(5):565鈥?1.
71. Jones BA, Novis DA: Nongynecologic cytology turnaround time: a College of American Pathologists Q-Probes study of 180 laboratories. / Arch Pathol Lab Med 2001,125(10):1279鈥?4.
72. Kalyanpur A, Weinberg J, Neklesa V, Brink JA, Forman HP: Emergency radiology coverage: technical and clinical feasibility of an international teleradiology model. / Emerg Radiol 2003,15(Suppl 1):234鈥?.
73. Kedar I, Ternullo JL, Weinrib CE, Kelleher KM, Brandling-Bennett H, Kvedar JC: Internet based consultations to transfer knowledge for patients requiring specialised care: retrospective case review. / BMJ 2003,9(5):529鈥?9.
74. Kilgore ML, Steindel SJ, Smith JA: Evaluating stat testing options in an academic health center: therapeutic turnaround time and staff satisfaction. / Clin Chem 1998,126(8):909鈥?4.
75. Kost GJ, Tran NK: Point-of-Care Testing and Cardiac Biomarkers: The Standard of Care and Vision for Chest Pain Centers. / Cardiol Clin 2005,118(4):527鈥?3.
76. Kropp S, Andreis C, te Wildt B, Reulbach U, Ohlmeier M, Auffarth I, Ziegenbein M: Psychiatric patients turnaround times in the emergency department. / Clin Pract Epidemol Ment Health 2005,8(3):333鈥?1.
77. Krupinski EA, McNeill K, Ovitt TW, Alden S, Holcomb M: Patterns of use and satisfaction with a university-based teleradiology system. / J Digit Imaging 1999,126(1):11鈥?.
78. Kuperman GJ, Teich JM, Tanasijevic MJ, Maluf N, Rittenberg E, Jha A, Fiskio J, Winkelmann J, Bates DW: Improving response to critical laboratory results with automation_results of a randomized controlled trial. / J Am Med Inform Assoc 1999,53(2):65鈥?.
79. Langer GS: Impact of tightly coupled PACS/speech recognition on report turnaround time in the radiology department. / J Digit Imaging 2002,27(3):187鈥?6.
80. Lee JK, Renner JB, Saunders BF, Stamford PP, Bickford TR, Johnston RE, Hsaio HS, Phillips ML: Effect of real-time teleradiology on the practice of the emergency department physician in a rural setting: initial experience. / Acad Radiol 1998,41(10):1373鈥?.
81. Lee-Lewandrowski E, Corboy D, Lewandrowski K, Sinclair J, McDermot S, Benzer TI: Implementation of a point-of-care satellite laboratory in the emergency department of an academic medical center. Impact on test turnaround time and patient emergency department length of stay. / Arch Pathol Lab Med 2003,10(3):115鈥?.
82. Lehman ML, Brill JH, Skarulis PC, Keller D, Lee C: Physician Order Entry Impact on Drug Turnaround Times. / Proc AMIA Symp 2001,326(7391):359鈥?3.
83. Lemme PJ, Morin RL: The implementation of speech recognition in an electronic radiology practice. / J Digit Imaging 2000,127(4):456鈥?0.
84. Lepanto L: Impact of Electronic Signature on Radiology Report Turnaround Time. / J Digit Imaging 2003,16(3):306鈥?. CrossRef
85. Lepanto L, Par茅 G, Gauvin A: Impact of PACS deployment strategy on dictation turnaround time of chest radiographs. / Acad Radiol 2006,18(3):178鈥?2.
86. Lepanto L, Pare麓 G, Aubry D, Robillard P, Lesage J: Impact of PACS on Dictation Turnaround Time and Productivity. / J Digit Imaging 2006,26(1):23鈥?.
87. Maass G, Cortezzo M: Computerizing incident reporting at a community hospital. / Jt Comm J Qual Improv 2000,25(3):42鈥?.
88. Manor PG: Turnaround times in the laboratory: A review of the literature. / Clin Lab Sci 1999,127(11):1421鈥?.
89. Mehta A, Dreyer K, Boland G, Frank M: Do picture archiving and communication systems improve report turnaround times? / J Digit Imaging 2000,10(1):27鈥?0.
90. Mehta A, McLoud TC: Voice recognition. / J Thorac Imaging 2003,34(3):140鈥?.
91. Mekhjian HS, Kumar RR, Kuehn L, Bentley TD, Teater P, Thomas A, Payne B, Ahmad A: Immediate Benefits Realized following Implementation of Physician Order Entry at an Academic Medical Center. / J Am Med Inform Assoc 2002,32(1):31鈥?.
92. Meyer MA, Seim AR, Fairbrother P, Egan MT, Sandberg WS: Automatic time-motion study of a multistep preoperative process. / Anesthesiology 2008,41(Pt 5):397鈥?04.
93. Mitchell L, Archer E, Middleton S, Maclean A, Jones L, Benger J, Lloyd G: Paediatric distal radial fracture manipulation: multicentre analysis of process times. / Emerg Med J 2009,24(2):88鈥?3.
94. Mitchell L: Benchmarking, benchmarks, or best practices? Applying quality improvement principles to decrease surgical turnaround time. / Best Pract Benchmarking Healthc 1996,6(2):116鈥?2.
95. Morales AR, Nadji M, Livingstone AS: Rapid-response, molecular-friendly surgical pathology: a radical departure from the century-old routine practice. / J Am Coll Surg 2008. Arch Pathol Lab Med. 2004 Feb.128(2): 158鈥?4
96. Morgan MB, Branstetter BF, Lionetti DM, Richardson JS, Chang PJ: The radiology digital dashboard: effects on report turnaround time. / J Digit Imaging 2008,38(6):548鈥?1.
97. Murray P: Applying quality management tools to medical photography services: a pilot project. / J Audiov Media Med 2003,24(5):305鈥?3.
98. Negri M, Carraro P, Caenaro G, Cappelletti P, Giavarina D, Mezzena G, Prandini B, Rampoldi E, Siviero F: External Quality Assessment of stat test intralaboratory turnaround times. Pilot study from the Members of the Working Group for the Standardization and Promotion of Turnaround Time Control under the Auspices of the Comitato Italiano per la Standardizzazione dei Metodi Ematologici e di Laboratorio. / Clin Chem Lab Med 1998,49(4):278鈥?2.
99. Niazkhani Z, Pirnejad H, Berg M, Aarts J: The impact of computerized provider order entry systems on inpatient clinical workflow: a literature review. / J Am Med Inform Assoc 2009,16(4):539鈥?9. CrossRef
100. Nitrosi A, Borasi G, Nicoli F, Modigliani G, Botti A, Bertolini M, Notari P: A filmless radiology department in a full digital regional hospital: quantitative evaluation of the increased quality and efficiency. / J Digit Imaging 2007,23(4):467鈥?0. vi
101. Novis DA, Friedberg RC, Renner SW, Meier FA, Walsh MK: Operating room blood delivery turnaround time. / Arch Pathol Lab Med 2002, 01:27.
102. Novis DA, Jones BA, Dale JC, Walsh MK: College of American Pathologists.Biochemical markers of myocardial injury test turnaround time: a College of American Pathologists Q-Probes study of 7020 troponin and 4368 creatine kinase-MB determinations in 159 institutions. / Arch Pathol Lab Med 16(4):449鈥?4.
103. Ondategui-Parra S, Erturk S, Ross P: Survey of the Use of Quality Indicators in Academic Radiology Departments. / AJR Am J Roentgenol 2006,330(7503):1309鈥?3.
104. Ostbye T, Moen A, Erikssen G, Hurlen P: Introducing a module for laboratory test order entry and reporting of results at a hospital ward: an evaluation study using a multi-method approach. / J Med Syst 1997,2(6):478鈥?4.
105. Pelegr铆 MD, Garc铆a-Beltr谩n L, Pascual C: Improvement of emergency and routine turnaround time by data processing and instrumentation changes. / Clin Chim Acta 1996,144(10):742鈥?2.
106. Pellar TG, Ward PJ, Tuckerman JF, Henderson AR: The freckle plot (daily turnaround time chart): a technique for timely and effective quality improvement of test turnaround times. / Clin Chem 1993,44(6):768鈥?3.
107. Persoon TJ, Zaleski S, Cohen MB: Improving Pap Test Turnaround Time Using External Benchmark Data and Engineering Process Improvement Tools. / Am J Clin Pathol 2002,32(2):139鈥?3.
108. Pines JM, Hollander JE, Localio AR, Metlay JP: The association between emergency department crowding and hospital performance on antibiotic timing for pneumonia and percutaneous intervention for myocardial infarction. / Acad Emerg Med 2006,27(2):79鈥?7.
109. Prijatelj V, Vuckovic A, Cerne D: The optimization of turnaround time for blood samples in an emergency clinical laboratory. / Stud Health Technol Inform 1999,76(7):514鈥?9.
110. Raab SS, Grzybicki DM, Condel JL, Stewart WR, Turcsanyi BD, Mahood LK, Becich MJ: Effect of Lean method implementation in the histopathology section of an anatomical pathology laboratory. / J Clin Pathol 2008,13(4):447鈥?2.
111. Reiner BI, Siegel EL, Hooper F, Protopapas Z: Impact of filmless imaging on the frequency of clinician review of radiology images. / J Digit Imaging 1998,19(1):92鈥?.
112. Rib茅 A, Ribalta T, Lled贸 R, Torras G, Asenjo MA, Cardesa A: Evaluation of turnaround times as a component of quality assurance in surgical pathology. / Int J Qual Health Care 1998,187(5):W451鈥?.
113. Rollo JL, Fauser BA: Computers in total quality management. Statistical process control to expedite stats. / Arch Pathol Lab Med 1993,13(8):873鈥?.
114. Rudat KS, Henry J, Mosley J: Improving laboratory results turnaround time. / Best Pract Benchmarking Healthc 1996,178(4):400鈥?.
115. Seaberg RS, Stallone RO, Statland BE: The role of total laboratory automation in a consolidated laboratory network. / Clin Chem 2000,59(5):533鈥?.
116. Seltzer SE, Kelly P, Adams DF, Chiango BF, Viera MA, Fener E, Hooton S, Bannon-Rohrbach S, Healy CD, Doubilet PM, Holman BL: Expediting the turnaround of radiology reports in a teaching hospital setting. / AJR Am J Roentgenol 1997,32(4):276鈥?0.
117. Settakorn J, Kuakpaetoon T, Leong FJ, Thamprasert K, Ichijima K: Store-and-forward diagnostic telepathology of small biopsies by e-mail attachment: a feasibility pilot study with a view for future application in Thailand diagnostic pathology services. / Telemed J E Health 2002,36(2):37鈥?2.
118. Sferrella SM: Success with voice recognition. / Radiol Manage 2003,106(7):558鈥?4.
119. Sheppard C, Franks N, Nolte F, Fantz C: Improving quality of patient care in an emergency department: a laboratory perspective. / Am J Clin Pathol 2008,38(3):305鈥?1.
120. Smellie WS, Johnston J, Galloway PJ: Method for assessment of laboratory turnaround times: comparison before, during, and after analysis. / J Clin Pathol 1994,21(1):54鈥?1.
121. Smith BJ, McNeely MDD: The Influence of an Expert System for Test Ordering and Interpretation on Laboratory Investigations. / Clin Chem 1999,21(1):50鈥?.
122. Smith-Gagen J, Cress RD, Drake CM, Felter MC, Beaumont JJ: Factors associated with time to availability for cases reported to population-based cancer registries. / Cancer Causes Control 2005,20(2):140鈥?.
123. Steindel SJ, Howanitz PJ: Changes in emergency department turnaround time performance from 1990 to 1993. A comparison of two College of American Pathologists Q-probes studies. / Arch Pathol Lab Med 1997, 136:279鈥?4.
124. Steindel SJ, Howanitz PJ: Physician satisfaction and emergency department laboratory test turnaround time. / Arch Pathol Lab Med 2001,15(6):405鈥?2.
125. Steindel SJ, Jones BA: Routine outpatient laboratory test turnaround times and practice patterns: a College of American Pathologists Q-Probes study. / Arch Pathol Lab Med 2002,46(10):1464鈥?.
126. Steindel SJ, Novis DA: Using outlier events to monitor test turnaround time. / Arch Pathol Lab Med 1999, 08:15.
127. Storrow AB, Zhou C, Gaddis G, Han JH, Miller K, Klubert D, Laidig A, Aronsky D: Decreasing Lab Turnaround Time Improves Emergency Department Throughput and Decreases Emergency Medical Services Diversion: A Simulation Model. / Acad Emerg Med 2008,51(2):181鈥?. CrossRef
128. Tornel PL, Ayuso E, Martinez P: Evaluation of the turnaround time of an integrated preanalytical and analytical automated modular system in a medium-sized laboratory. / Clin Biochem 2005,191(2):321鈥?.
129. Trumm CG, Glaser C, Paasche V, Crispin A, Popp P, K眉ttner B, Francke M, Nissen-Meyer S, Reiser M: Impact of a PACS/RIS-integrated speech recognition system on radiology reporting time and report availability. / Rofo 2006.
130. Twair AA, Torreggiani WC, Mahmud SM, Ramesh N, Hogan B: Significant savings in radiologic report turnaround time after implementation of a complete picture archiving and communication system (PACS). / J Digit Imaging 2000,108(6):1109鈥?6.
131. Valenstein P, Walsh M: Five-Year Follow-up of Routine Outpatient Test. / Arch Pathol Lab Med 2003,207(3):320鈥?.
132. Van Arsdale RW, Schad R: Evaluation of a facsimile (fax) transfer system for medication order delivery. / Hosp Pharm 1991,61(11):1193鈥?.
133. von Plessen C, Aslaksen A: Improving the quality of palliative care for ambulatory patients with lung cancer. / BMJ 2005,130(4):573鈥?.
134. Ward M, Brandsema P, van Straten E, Bosman A: Electronic reporting improves timeliness and completeness of infectious disease notification. / Euro Surveill 2005,15(11):1130鈥?.
135. Westbrook JI, Georgiou A, Dimos A, Germanos T: Computerised pathology test order entry reduces laboratory turnaround times and influences tests ordered by hospital clinicians: a controlled before and after study. / J Clin Pathol 2006, 136:345鈥?0.
136. Westbrook JI, Georgiou A, Lam M: Does Computerised Provider Order Entry Reduce Test Turnaround Times? A Before-and-After Study at Four Hospitals. / Stud Health Technol Inform 2009,28(3):234鈥?38.
137. Westbrook JI, Georgiou A, Rob MI: Computerised Order Entry Systems: Sustained Impact on Laboratory Efficiency and Mortality Rates? / Stud Health Technol Inform 2008.
138. Westbrook JI, Georgiou A, Rob MI: Test Turnaround Times and Mortality Rates 12 and 24 Months after the Introduction of a Computerised Provider Order Entry System. / Methods Inf Med 2009.
139. Wheeler S, Cassimus GC: Selecting and implementing a voice recognition system. / Radiol Manage 1999.
140. Winkelman JW, Tanasijevic MJ, Wybenga DR, Otten J: How fast is fast enough for clinical laboratory turnaround time? Measurement of the interval between result entry and inquiries for reports. / Am J Clin Pathol 1997.
141. Winkelman JW, Wybenga DR, Tanasijevic MJ: The fiscal consequences of central vs distributed testing of glucose. / Clin Chem 1994, 09:05.
142. Wong WS, Roubal I, Jackson DB, Paik WN, Wong VK: Outsourced teleradiology imaging services: an analysis of discordant interpretation in 124, 870 cases. / J Am Coll Radiol 2005,15(2):227鈥?3.
143. Worster A, Fernandes CM, Malcolmson C, Eva K, Simpson D: Identification of root causes for emergency diagnostic imaging delays at three Canadian hospitals. / J Emerg Nurs 2006,26(1):41鈥?.
144. Zarbo RJ, Gephardt GN, Howanitz PJ: Intralaboratory timeliness of surgical pathology reports. Results of two College of American Pathologists Q-Probes studies of biopsies and complex specimens. / Arch Pathol Lab Med 1996, 150:527鈥?1.
145. Zick RG, Olsen J: Voice recognition software versus a traditional transcription service for physician charting in the ED. / Am J Emerg Med 2001,48(2):211鈥?.
146. Friedman BA: The laboratory information float, time-based competition, and point-of-care testing. / Clin Lab Manage Rev 1994,8(5):509鈥?3.
147. Ervasti M, Penttil盲 K, Siltari S, Delezuch W, Punnonen K: Diagnostic, clinical and laboratory turnaround times in troponin T testing. / Clin Chem Lab Med 2008,46(7):1030鈥?. CrossRef
148. Pansini N: The national health system: future possibilities for the clinical laboratory. / Clin Chim Acta 2002,319(2):101鈥?. CrossRef
149. Mache S, Scutaru C, Vitzthum K, Quarcoo K, Sch枚ffel S, Welte T, Klapp BF, Groneberg DA: Does type of hospital ownership influence physicians' daily work? / Hum Resour Health 2009, 7:41. CrossRef
150. Kujala J, Lillrank P, Kronstr枚m V, Peltokorpi A: Time-based management of patient processes. / J Health Organ Manag 2006,20(6):512鈥?4. CrossRef
151. Sinreich D, Marmor Y: Ways to reduce patient turnaround time and improve service quality in emergency departments. / J Health Organ Manag 2005,19(2):88鈥?05. CrossRef
152. Sokal SM, Chang Y, Craft DL, Sandberg WS, Dunn PF, Berger DL: Surgeon profiling: a key to optimum operating room use. / Arch Surg 2007,142(4):365鈥?0. CrossRef
153. Mechanic D, McAlpine DD, Rosenthal M: Are Patients Office visits with physicians getting shorter? / N Engl J Med 2001,344(3):198鈥?04. CrossRef
154. Dugas M, Amler S, Lange M, Ger脽 J, Breil B, K枚pcke W: Estimation of Patient Accrual Rates in Clinical Trials Based on Routine Data from Hospital Information Systems. / Methods Inf Med 2009,48(3):263鈥?. CrossRef
155. Steindel SJ, Howanitz PJ: Changes in emergency department turnaround time performance from 1990 to 1993. A comparison of two College of American Pathologists Q-probes studies. / Arch Pathol Lab Med 1997,121(10):1031鈥?1.
156. Holland LL, Smith LL, Blick KE: Reducing laboratory turnaround time outliers can reduce emergency department patient length of stay. / Am J Clin Pathol 2005,124(5):672鈥?. CrossRef
157. Holland LL, Smith LL, Blick KE: Total laboratory automation can help eliminate the laboratory as a factor in emergency department length of stay. / Am J Clin Pathol 2006,125(5):765鈥?0. CrossRef
158. Zardawi IM, Bennett G, Jain S, Brown M: The role of peer review in internal quality assurance in cytopathology. / Pathology 1998,30(3):309鈥?3. CrossRef
159. Ondategui-Parra S, Erturk SM, Ros PR: Survey of the use of quality indicators in academic radiology departments. / AJR Am J Roentgenol 2006,187(5):W451鈥?. CrossRef
160. Yu GH, Gupta PK: The pathologic obsession with turnaround time in gynecologic cytology: is it warranted? / Diagn Cytopathol 1998,19(5):321鈥?. CrossRef
161. Bewtra C: Cytology turnaround time: are we being too fast? / Diagn Cytopathol 2003,29(5):241鈥?. CrossRef
162. The pre-publication history for this paper can be accessed here:http://www.biomedcentral.com/1472-6947/11/34/prepub - 作者单位：Bernhard Breil (1)
Fleur Fritz (1)
Volker Thiemann (1)
Martin Dugas (1)
1. Institute of Medical Informatics, University of M眉nster, Domagkstra脽e 9, 48149, M眉nster, Germany
文摘
Background Assessing turnaround times can help to analyse workflows in hospital information systems. This paper presents a systematic review of literature concerning different turnaround time definitions. Our objectives were to collect relevant literature with respect to this kind of process times in hospitals and their respective domains. We then analysed the existing definitions and summarised them in an appropriate format. Methods Our search strategy was based on Pubmed queries and manual reviews of the bibliographies of retrieved articles. Studies were included if precise definitions of turnaround times were available. A generic timeline was designed through a consensus process to provide an overview of these definitions. Results More than 1000 articles were analysed and resulted in 122 papers. Of those, 162 turnaround time definitions in different clinical domains were identified. Starting and end points vary between these domains. To illustrate those turnaround time definitions, a generic timeline was constructed using preferred terms derived from the identified definitions. The consensus process resulted in the following 15 terms: admission, order, biopsy/examination, receipt of specimen in laboratory, procedure completion, interpretation, dictation, transcription, verification, report available, delivery, physician views report, treatment, discharge and discharge letter sent. Based on this analysis, several standard terms for turnaround time definitions are proposed. Conclusion Using turnaround times to benchmark clinical workflows is still difficult, because even within the same clinical domain many different definitions exist. Mapping of turnaround time definitions to a generic timeline is feasible.