文摘
There are many forms of verbal interaction between people as distinguished from professional interactions, such as patient guidance, counselling and specialized psychotherapy. Psychotherapy is the treatment of patients and illnesses which includes a special responsibility of the therapist for the well-being of the patient. Psychotherapists have to be specially licensed while counselling can be done by any person who has expert knowledge. The counsellor is only responsible for the correctness of the information provided, while the client is responsible for any consequences. There are also professional rules for good counselling in respect to the form of interaction, the clarification of goals, the method of providing information, strategy planning, clarification of options for action, support for decision making and necessary documentation. Counsellors have to be aware of possible problems, such as misunderstandings and aggravation of problems.KeywordsProfessional-patient relationsInformationPatientsClientsInteraction