A family information brochure and dedicated website to improve the ICU experience for patients’ relatives: an Italian multicenter before-and-after study
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- 作者：Giovanni Mistraletti ; Michele Umbrello ; Elena Silvia Mantovani…
- 关键词：Communication strategies ; Website ; ICU families ; Post ; traumatic stress disorder ; Critically ill patients
- 刊名：Intensive Care Medicine
- 出版年：2017
- 出版时间：January 2017
- 年：2017
- 卷：43
- 期：1
- 页码：69-79
- 全文大小：
- 刊物主题：Intensive / Critical Care Medicine; Anesthesiology; Emergency Medicine; Pneumology/Respiratory System; Pain Medicine; Pediatrics;
- 出版者：Springer Berlin Heidelberg
- ISSN：1432-1238
- 卷排序：43
文摘
PurposeGood communication between ICU staff and patients’ relatives may reduce the occurrence of post-traumatic stress disorder, anxiety or depression, and dissatisfaction with clinicians. An information brochure and website to meet relatives’ needs were designed to explain in technical yet simple terms what happens during and after an ICU stay, to legitimize emotions such as fear, apprehension, and suffering, and to improve cooperation with relatives without increasing staff workload. The main outcomes were improved understanding of prognosis and procedures, and decrease of relatives’ anxiety, depression, and stress symptoms.