Workplace Isolation in Pharmaceutical Companies: Moderating Role of Self-Efficacy

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• 作者：Yasin Munir ; Saif-Ur-Rehman Khan ; Misbah Sadiq ; Imran Ali…
• 关键词：Workplace isolation ; Media richness theory ; Self ; efficacy ; Salespersons ; Stress
• 刊名：Social Indicators Research
• 出版年：2016
• 出版时间：April 2016
• 年：2016
• 卷：126
• 期：3
• 页码：1157-1174
• 全文大小：639 KB
• 参考文献：Aamir, M., & Zaman, K. (2011). Review of Pakistan pharmaceutical industry: SWOT analysis. International Journal of Business & Information Technology, 1(1), 114–117.
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• 作者单位：Yasin Munir (1)
  Saif-Ur-Rehman Khan (2)
  Misbah Sadiq (1)
  Imran Ali (3)
  Yacoub Hamdan (2)
  Esha Munir (4)
  
  1. Faculty of Management (FM), UTM, 81310, Skudai, Johor, Malaysia
  2. College of Business, University of Modern Sciences, Dubai, UAE
  3. Department of Management Sciences, COMSATS Institute of Information Technology, Lahore, Pakistan
  4. Department of Business Administration, University of The Punjab, Gujranwala Campus, Lahore, Pakistan
  
• 刊物类别：Humanities, Social Sciences and Law
• 刊物主题：Social Sciences
  Sociology
  Quality of Life Research
  Microeconomics
  Public Health
  Human Geography
  
• 出版者：Springer Netherlands
• ISSN：1573-0921

文摘

This research investigates the impact of interpersonal trust and leadership style on workplace isolation. It examines the moderating role of self-efficacy on the relationship of interpersonal trust, leadership style and workplace isolation. The study used media richness theory to explain the usefulness of communication media in virtual workplace. Purposive sampling technique is used to select respondents and collect data from five pharmaceutical companies operating in Pakistan. Total two hundred and twenty seven useable questionnaires were coded for final analysis after ignoring incomplete questionnaires. The repose rate is 87 % and hierarchical moderated regression is used to analyze the moderating impact of self-efficacy on hypothesize relations. Result shows that interpersonal trust and transformational leadership style have significant impact to reduce isolation perceptions of sales personnel. Results also provide evidence that interpersonal trust and leadership styles have stronger negative impact on workplace isolation when self-efficacy of salespersons is high. The study proposes development of interpersonal trust on organizational employees and use of transformational leadership in order to reduce work isolation behavior among employees particularly in the virtual work environment. The managerial implications and future directions are also discussed.