Lean Communication-Centered Design: A Lightweight Design Process

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• 关键词：Agile design ; Agile UX ; Semiotic Engineering ; Human ; computer interaction ; Communication ; centered design ; User Experience ; Design methods for interactive software
• 刊名：Lecture Notes in Computer Science
• 出版年：2016
• 出版时间：2016
• 年：2016
• 卷：9731
• 期：1
• 页码：553-564
• 全文大小：1,500 KB
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• 作者单位：Daniel V. C. Ferreira (14)
  Simone D. J. Barbosa (14)
  
  14. Departamento de Informática, PUC-Rio, Rio de Janeiro, Brazil
  
• 丛书名：Human-Computer Interaction. Theory, Design, Development and Practice
• ISBN：978-3-319-39510-4
• 刊物类别：Computer Science
• 刊物主题：Artificial Intelligence and Robotics
  Computer Communication Networks
  Software Engineering
  Data Encryption
  Database Management
  Computation by Abstract Devices
  Algorithm Analysis and Problem Complexity
  
• 出版者：Springer Berlin / Heidelberg
• ISSN：1611-3349
• 卷排序：9731

文摘

Lean Communication-Centered Design (LeanCCD) is a human-computer interaction (HCI) design process, which consists of conducting a workshop, detailing user goals, combining interaction models with paper sketches, and testing them with users, supported by guides and templates. This study adapted the Communication-Centered Design (CCD) and the eXtreme Communication-Centered Design (eXCeeD), other communication-centered design processes grounded in Semiotic Engineering (SemEng). SemEng defines user-system interaction as a computer-mediated communication process between designers and users. Approaches and processes based on SemEng are not used to directly yield the answer to a problem, but to increase the problem-solver’s understanding of the problem itself and the implication that understanding brings about. Process evaluation in a case study, in the industry, proved itself difficult, both in carrying out LeanCCD activities and in the correct application of some techniques and concepts. However, unlike eXCeeD, we were able to observe a systematic use of support questions that contributed to the designers’ reflection, aided by the proposed templates and guides.