Profiles -Analysis and Behaviour
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  • 作者:M Crossley ; NJ Kings and JR Scott
  • 刊名:BT Technology Journal
  • 出版年:2003
  • 出版时间:January 2003
  • 年:2003
  • 卷:21
  • 期:1
  • 页码:56-66
  • 全文大小:4 KB
  • 刊物类别:Computer Science
  • 刊物主题:Computer Communication Networks
    Multimedia Information Systems
    Special Purpose and Application-Based Systems
    User Interfaces and Human Computer Interaction
    Electronic and Computer Engineering
    Management of Computing and Information Systems
  • 出版者:Springer Netherlands
  • ISSN:1573-1995
文摘
The use of knowledge-management technologies can paradoxically contribute to the problem of information overload, as a person is given access to increasing numbers of higher quality sources of information. During a working day, a person's focus will change from one subject to another; it is crucially important that information is delivered to a user that is relevant to their current activities. This paper will describe the work of BT's Knowledge-Management Research team in the area of actively filtering and gathering information, particularly concentrating on the importance of understanding the current focus of a person's attention.

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