文摘
Commercial airplane design and manufacturing consist of extremely complex and cost- intensive system components. Pressure to reduce costs and marketing time and increase shareholder value has led to collaborative design partnerships (CDPs) to the effect that core technical competencies are being outsourced in this vital manufacturing industry. However, the impact of CDPs on airplane engineers' morale remains unexplored. The purpose of this study was to fill this knowledge gap by exploring how the CDPs might have affected engineers' job satisfaction at the company responsible for the development of Boeing 787 aircraft. The theoretical framework for the study was informed by Goldstein and Rockart's research on the relationship between change in organizational environment and workers' job satisfaction in non-aviation industrial sectors. A mixed-method survey design provided a sample size of 144 quantitative and 129 qualitative responses from engineers at the case study company. Multiple regressions and inductive analysis were used to analyze quantitative and qualitatively data, respectively. All the quantitative results were statistically significant and the qualitative analysis provided support for the hypotheses that the policy and practices of CDPs in terms of design and manufacturing control, schedule, and quality were inversely related to job satisfaction of engineers, and consequently, the company performance. The significance and social change implications of the study include filling the above mentioned knowledge gap and providing the Boeing company engineering union the opportunity to work with the management to help adjust CDP policies and thereby improve engineers' job satisfaction, company performance, and profitability in a vital American industry.