Examining Job Satisfaction among Real Estate Managers and Travel Agency Managers in Algarve,Portugal.

详细信息   

• 作者：Estorninho ; Roberto.
• 学历：D.B.A.
• 年：2013
• 导师：Bouvin, David,eadvisor
• 毕业院校：Northcentral University
• ISBN：9781303218484
• CBH：3571103
• Country：USA
• 语种：English
• FileSize：10291391
• Pages：229

文摘

In 2008, many real estate managers and travel agency managers lost their jobs or took dramatic reductions in pay. Although speculation indicates that contraction has led to lower job satisfaction within these industries, little is actually known about job satisfaction among real estate and travel agency managers. The purpose of this study was to investigate and compare job satisfaction among real estate managers and travel agency managers in Algarve, Portugal. This study reported on job satisfaction between October 1, 2010, and November 19, 2010. An a priori power analysis calculation based on a two-tailed alpha of 0.05, power (1-beta) of 0.8, and small effect size of 0.2 yielded a recommended sample size of 788. Given the estimated population size of 800, this was feasible. The Minnesota Satisfaction Questionnaire (MSQ) short-form was used to measure satisfaction levels in terms of both general job satisfaction (GJS) and 20 other specific facets. A nonprobability, purposive sample of Algarve professionals in both fields was used for this study. Both groups were compared to each other and the MSQ norm score for managers. The findings of this study revealed that the general satisfaction scores of the Algarvian real estate managers (t ＝ 22.3593, df ＝ 190.327, p-value ＜ 2.2e-16), and the Algarvian travel agency managers ( t ＝ 23.1432, df ＝ 154.226, p-value ＜ 2.2e-16) were below average compared to the scores of norm groups established for the MSQ. Findings further revealed several previously unknown relationships between GJS and demographic variables, and differences between the two professions. In both professions, female managers reported higher levels of job satisfaction over male managers. Employees with higher levels of education also enjoyed improved satisfaction. Finally, organization size is relevant； employees who work in smaller organizations reported higher levels of job satisfaction. In contrast, higher job functions, including placement in management positions, did not appear to impact the perceived levels of job satisfaction. In Algarve, these professions are connected through the tourism and vacation home industries, two major economic drivers for Portugal. Findings could be useful in enabling both industries to have baseline measures for job satisfaction among managers.