• 作者：M. Ballesteros-Garcí ; a^a ; ^{maiobg@hotmail.com} ; M. Sá ; nchez-Tiemblo^a ; P. Ferná ; ndez-Cano^a ; J.J. Criado-&#193 ; lvarez^b ; A. Garcí ; a-Testal^c
• 关键词：Relaciones m&eacute ; dicopaciente ; Comprensi&oacute ; n ; Informaci&oacute ; n ; Comunicaci&oacute ; n
• 刊名：SEMERGEN - Medicina de Familia
• 出版年：2010
• 期刊代码：pca342_11383593
• 类别：med
• 出版时间：November 2010
• 卷：36
• 期：9
• 页码：507-512
• 文件大小：172 K

ass="h4">Objective

To determine the information received by the patient after a hospital consultation.

ass="h4">Material and methods

A descriptive cross-sectional study.

ass="h4">Location

Hospital Nuestra Se帽ora del Prado, Talavera de la Reina (Spain).

ass="h4">Participants

Patients over 14 years referred to hospital outpatient clinics. We selected 96 patients, of which 87 (90.6%) took part.

ass="h4">Measurements

Checking the agreement between the information received by the patient, obtained via telephone survey, and that in the history by the physician.

ass="h4">Results

A total of 80 (94%) patients thought they knew the reason for visit. Four (5%) patients did not remember changes in treatment, and 2 (2%) forgot advice on changes in lifestyle. In contrast to clinical history there was 89%agreement. There were no significant differences (m>Pm>>0.05) with age, hearing problems, number of visits, time allocations, or specialties.

ass="h4">Conclusion

Most patients understood the message conveyed by the physician, although the communication must be optimised to achieve 100%comprehension.