- 作者：E. Argü ; elles ; earguelles@telefonica.net ; C. Ortega ; A. San Juan ; C.B. Congregado ; P. Campoy ; R.A. Medina
- 关键词：Informació ; n ; Comunicació ; n ; Familia ; Cirugí ; a
- 刊名：Actas Urol贸gicas Espa帽olas
- 出版年：2010
- 期刊代码：pca37_02104806
- 类别：med
- 出版时间：October 2010
- 卷：34
- 期：9
- 页码：758-763
- 文件大小：320 K
Objectives
Analyzing and quantifing the postoperative retention of information, checking if it could be improved been delivered in an organized way.
Material and methods
After the basic information to relatives of 50 post-surgical patients operated for bladder or prostate, we deliver a questionnaire about what has just been told. It must be completed by a family member. The information is distributed differently: group 1 (30 patients) reported to the family following a script designed by us, written in simple and natural language. In group 2 (20 patients) the doctor informed as usual, not knowing that he is participating in the research. Then the relative is interviewed by one of the researchers.
Results
Only 3 (6%) family members matched all the right answers, and 25 (50%) did not hit more than 70%of the issues. The best known concept was the organ involved: 46 (92%). 21(42%) of respondents did not know if the process is basically benign or malignant, getting better results in group 1 but without significance: 20/30 (66.7%) vs 9/20 (45%) (p>0.05). The only item in which there are differences in success rate depending on the group is if a catheter have been set: 29 (96.7%) of successes in group 1, 13(65%) in 2. We found no difference in success rate according to number of family members informed, education, age or number of previous interventions.
Conclusions
Relatives do not retain everything that was said. Organizing the information provided may improve, but other factors have influence. We must improve issues such as personal identification. It may be useful to repeat the information later.