Towards a holistic analysis of mobile payments: A multiple perspectives approach
- 作者：Jan Ondrus and Yves Pigneur
- 关键词：Mobile payments ; Disruption analysis ; Multi-criteria ; Decision support systems
- 刊名：Electronic Commerce Research and Applications
- 出版年：2006
- 期刊代码：129_15674223
- 类别：cp
- 出版时间：Autumn 2006
- 卷：5
- 期：3
- 页码：246-257
- 文件大小：181 K
摘要
As mobile technologies and services are in constant evolution, many speculate on whether or not mobile payments will be a killer application for mobile commerce. To have a better understanding of the market, there is a need to analyze not only the technology but also the different actors that are involved. For this purpose, we propose to conduct two disruption analyses to draw the disruptiveness profile of mobile payment solutions compared to other payment instruments. Then, we try to discover what factors have hindered the technical and commercial development by using a DSS based on a multi-criteria decision making method called Electre I.