The synergistic effects of IT-enabled resources on organizational capabilities and firm performance
- 作者：Jian-Liang Chen ; jacoblight@npu.edu.tw ; [Author Vitae]
- 关键词：IT value ; IT resource synergy ; Organizational capability ; Resource based view of the firm
- 刊名：Information & Management
- 出版年：2012
- 期刊代码：57_03787206
- 类别：cp
- 出版时间：May, 2012
- 卷：49
- 期：3-4
- 页码：142-150
- 文件大小：606 K
摘要
Computing the value of IT investments and clarifying how the portfolio of IT/IS resources affect a firm's performance and sustainable competitive advantage are critical issues today. We attempted to develop an effective measurement technique and use organizational theory to discover the strategic role of IT-enabled resources in the firm's competitive agenda. Based on a resource-based view of the firm, we proposed a way to evaluate the synergistic effect of such resources on the firm's capabilities, as they, influence the firms鈥?strategic objectives and improve its financial performance. The technological, human, and organizational resources work together to generate sub-additive cost and super-additive value synergies. Operations, R&D, and marketing capabilities allow firms to implement a business strategy that reflects its customer needs. A survey was conducted to check our framework. Our findings should provide valuable decision guides for practitioners when choosing a portfolio of IT/IS resources for implementing business strategies.