In this framework, we propose a robust and general rule-based approach to manage situation awareness. We adopt Semantic Web reasoning, fuzzy logic modeling, and genetic algorithms to handle, respectively, situational/contextual inference, uncertain input processing, and adaptation to the user鈥檚 behavior. We exploit an agent-oriented architecture so as to provide both functional and structural interoperability in an open environment. The system is evaluated by means of a real-world case study concerning resource recommendation. Experimental results show the effectiveness of the proposed approach.