酒店顾客低碳消费行为影响因素研究进展与启示
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摘要
酒店低碳发展离不开酒店顾客的参与和支持,顾客低碳消费需求在很大程度上决定了酒店的低碳发展。本文通过文献梳理总结出旅游企业低碳管理、顾客低碳消费认知意愿、社会低碳消费氛围是影响酒店顾客低碳消费行为的主要影响因素。
引文
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[3]S.KAPIKI.IMPLEMENTING SUSTAINABLE PRACTICES IN GREEK ECO-FRIENDL YHOTELS[J].Journal of environmental protection and ecology,2012,2A(13).
[4]Matrecia S.L.James,Angela K.Miles,Millicent F.Nelson,et al.’Going green’!Exploring customer preference in the hotel industry[J].International journal of sustainable strategic management,2011,3(2).
[5]Yong Liu,Dewei Yang,Hengzhou Xu.Factors Influencing Consumer Willingness to Pay for Low-carbon Products:A Simulation Study in China[J].Business Strategy and the Environment,2017(26).
[6]Heesup Han,Li-tzang(Jane)Hsub,Chwen Sheu.Application of the Theory of Planned Behavior to green hotel choice:Testing the effect of environmental friendly activities[J].Tourism Management,2010(31).
[7]Yin Bai,Yong Liu.An exploration of residents’lowcarbon awareness and behavior in Tianjin,China[J].Energy Policy,2013(61).
[8]Hong Chen,Ruyin Long,Wenjing Niu,et al.How does individual low-carbon consumption behavior occur?An analysis based on attitude process[J].Applied Energy,2014(116).
[9]李超.旅游情境下游客酒店低碳消费感知及低碳消费意愿研究[D].浙江工商大学,2018.
[10]Jayne M.Rogerson,Scott R.Sims.The Greening of Urban Hotels in South Africa:Evidence from Gauteng[J].Urban forum,2012,23(3).
[11]赵黎明,张海波,孙健慧.旅游情境下公众低碳旅游行为影响因素研究--以三亚游客为例[J].资源科学,2015,37(1).
[12]郑岩,黄素华.国内游客低碳旅游感知与消费调查研究--以大连市为例[J].经济研究导刊,2011(3).