基于网络用户信息行为的图书馆服务创新研究
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摘要
互联网时代,网络用户信息行为是图书馆服务创新的出发点。在阐述网络用户信息行为内涵的基础上,对网络用户信息搜寻行为、信息浏览行为、信息交互行为、信息选择行为与信息评价行为进行了分析,并从搭建交流平台、加强信息组织与揭示、构建用户信息行为数据库等方面提出了图书馆的服务创新策略。
Network user's information behavior is the starting point of service innovation of library in the internet age. Based on elaborating network user's information behavior, the article analyses information seeking behavior, information browsing behavior, information interaction behavior, information choice behavior, information evaluation behavior of network user, and hereby puts forward library service innovation strategies, such as setting up communication platform, strengthening information organization and revelation, building user information behavior database, and so on.
Network user's information behavior is the starting point of service innovation of library in the internet age. Based on elaborating network user's information behavior, the article analyses information seeking behavior, information browsing behavior, information interaction behavior, information choice behavior, information evaluation behavior of network user, and hereby puts forward library service innovation strategies, such as setting up communication platform, strengthening information organization and revelation, building user information behavior database, and so on.
引文
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2 .中国互联网络发展状况统计报告.[2014-07-28].http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/hlwtjbg/201407/P020140721507223212132.pdf
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7 .胡昌平等.个性化信息服务中的用户偏好与行为分析.情报理论与实践,2008(1):4-6
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10 .邓小昭等.网络用户信息行为研究.北京:科学出版社,2010
11 .宋玉梅.基于用户信息行为研究的高校图书馆服务模式探析.图书馆,2014(2):98-100,143
2 .中国互联网络发展状况统计报告.[2014-07-28].http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/hlwtjbg/201407/P020140721507223212132.pdf
3 .Case DO.Information behavior.Annual Review of Information Science and Technology,2006,40(1):293-327
4 .Bouazza A.Information user studies.Encyclopedia of Library and Information Science,1989,44(9):144-164
5 .Wilson T D.Human information behavior.Information Science,2000,3(2):49-56
6 .Pettigrew,Al K E.Conceptual Frameworks in Information Behavior.Annual Review of Information Science and Technology,2001(35):43-78
7 .胡昌平等.个性化信息服务中的用户偏好与行为分析.情报理论与实践,2008(1):4-6
8 .乔欢.信息行为学.北京:北京师范大学出版社,2010.
9 .Kuhlthau C C.Inside the Search Process:Information Seeking from the User’s Perspective.Journal of the American Society for Information Science,1991,42(5):361-371
10 .邓小昭等.网络用户信息行为研究.北京:科学出版社,2010
11 .宋玉梅.基于用户信息行为研究的高校图书馆服务模式探析.图书馆,2014(2):98-100,143