甘肃省基本公共卫生服务居民获得感评价
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  • 英文篇名:Perceived acquisition of basic public health services among residents in Gansu province: a cross-sectional study
  • 作者:陈奕君 ; 王雷霞 ; 阎春生 ; 连素琴 ; 李洁
  • 英文作者:CHEN Yi-jun;WANG Lei-xia;YAN Chun-sheng;School of Public Health, Lanzhou University;
  • 关键词:基本公共卫生服务 ; 获得感 ; 满意度
  • 英文关键词:basic public health service;;perceived acquisition;;satisfaction
  • 中文刊名:ZGGW
  • 英文刊名:Chinese Journal of Public Health
  • 机构:兰州大学公共卫生学院;
  • 出版日期:2018-06-25 14:40
  • 出版单位:中国公共卫生
  • 年:2019
  • 期:v.35
  • 语种:中文;
  • 页:ZGGW201906008
  • 页数:4
  • CN:06
  • ISSN:21-1234/R
  • 分类号:37-40
摘要
目的通过调查甘肃省居民对基本公共卫生服务的知晓、利用及服务满意度现状,综合评价居民对基本公共卫生服务的获得感。方法自行设计获得感调查表,采用分层抽样的方法,于2017年7月—9月,对甘肃省14个地州市基本公共卫生服务居民(3 780人)进行获得感调查。数据分析采用x~2检验、因子分析、聚类分析。结果甘肃省不同地区间基本公共卫生服务居民知晓率、满意度存在差异(χ~2=31.455、14.506,P <0.01);因子得分结果显示,重点人群服务项目知晓水平最高为(3.98±1.31)分,政策认知水平最低为(1.20±0.62)分,居民总体获得感水平一般为(3.09±0.38)分;聚类分析结果显示,老年群体(≥65岁)获得感水平最高为(FZ=3.16±0.33)分,青年群体获得感水平最低为(FZ=2.93±0.43)分。结论基本公共卫生服务居民获得感可以通过知晓率、利用率、满意度3个维度进行综合评价。不同类型人群的获得感不同,提高居民的获得感可以通过提高知晓率、利用率、满意度实现。
        Objective To comprehensively evaluate the perceived acquisition of basic public health services(BPHS among residents in Gansu province. Methods We conducted a self-administered anonymous questionnaire survey among3 780 adult residents(≥18 years old) selected with stratified sampling from 14 prefectures across Gansu province between July and September 2017. A self-designed questionnaire about awareness of health knowledge, utilization of and satisfaction to BPHS was used in the survey. Chi-square test, factor analysis, and cluster analysis were used in data analyses.Results Valid information were collected from 96.93%(3 664) of the residents. There were significant differences in awareness of health knowledge(χ~2 = 31.455) and satisfaction to BPHS(χ~2 = 14.506) among the participants in different regions(both P < 0.01). Among all the participants, the average overall score for perceived acquisition of BPHS was 3.09 ±0.38 and the participants being main health care recipients were graded with the highest domain score on items of BPHS(3.98 ± 1.31) but the lowest score on cognition of BPHS-related policies(1.20 ± 0.62). The results of cluster analysis demonstrated that the elderly participants(aged≥65 years) had the highest perceived acquisition of BPHS(FZ = 3.16 ±0.33), while the young participants had the lowest(FZ = 2.93 ± 0.43). Conclusion Perceived acquisition of BPHS could assessed in three dimensions including awareness of health knowledge, utilization of and satisfaction to BPHS among residents and the perceived acquisition of BPHS is different among various adult populations in Gansu province.
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