国外视障人群信息行为研究综述
|
摘要
文章梳理国外视障人群信息行为的研究成果,探讨未来研究趋势。采用文献调查法,从视障人群的信息需求、信息获取行为及其影响因素三个方面总结国外的研究成果,并对相关研究的特征进行分析。国外对视障人群信息行为的研究已经初步细分了研究对象,以定性研究为主要的研究方法,对视障人群信息查询行为的研究较为丰富。
This paper summarizes the research findings of the information behavior of visually impaired people in foreign countries and discusses the future research trends. It can provide good references for China in carrying out in-depth research. By using the method of literature survey, the authors summarize overseas research of the information behavior of the visually impaired from three aspects,i.e. information needs,information acquisition behavior and the influencing factors. The characteristics of these studies are also analyzed. The research on the information behavior of visually impaired people in foreign countries tends to focus on small subgroups and the main research method is qualitative research. There is also abundant research on the information seeking behavior of visually impaired people abroad.
This paper summarizes the research findings of the information behavior of visually impaired people in foreign countries and discusses the future research trends. It can provide good references for China in carrying out in-depth research. By using the method of literature survey, the authors summarize overseas research of the information behavior of the visually impaired from three aspects,i.e. information needs,information acquisition behavior and the influencing factors. The characteristics of these studies are also analyzed. The research on the information behavior of visually impaired people in foreign countries tends to focus on small subgroups and the main research method is qualitative research. There is also abundant research on the information seeking behavior of visually impaired people abroad.
引文
[1]宋雪雁,王萍.用户信息行为研究述评[J].情报科学,2010(4):625-629,636.
[2] European Blind Union. Facts and figures[EB/OL].[2018-12-20]. http://www. euroblind. org/about-blindness-and-partial-sight/facts-and-figures.
[3] MOORE N. The information needs of visually impaired people:a review of research for the RNIB[M]. London:Royal National Institute for the Blind,2000:3-15.
[4]中国残疾人联合会. 2010年末全国残疾人总数及各类、不同残疾等级人数[EB/OL].(2012-06-26)[2018-07-17]. http://www.cdpf.org. cn/sjzx/cjrgk/201206/t20120626_387581. shtml.
[5]袁嘉芮,邓小昭.视障用户信息查寻行为研究进展述评[J].图书情报工作,2017(10):141-148.
[6]李婉彬,李燕娜.公共图书馆视障读者信息需求调查及分析[J].图书馆论坛,2013(4):53,77-81.
[7]陈艳伟.基于视障人士网络信息需求的视障图书馆建设研究[J].图书与情报,2012(6):33-36.
[8] KRAUPA E.Simplification of reading for the visually impaired and the blind[J].International Journal of Ophthalmology,1949,118(4/5):945-948.
[9]朱婕,靖继鹏,窦平安.国外信息行为模型分析与评价[J].图书情报工作,2005(4):48-51,130.
[10] BEVERLEY C A,BATH P A,BARBER R. Can two established information models explain the information behaviour of visually impaired people seeking health and social care information?[J]. Journal of Documentation,2007,63(1):9-32.
[11] SIAMIAN H,HASSANZADEH M,NOOSHINFARD F,et al. Information seeking behavior in blind people of Iran:a survey based on various experiences faced by them[J]. Health Sciences,2016,3(4):1.
[12] BEVERLEY C A,BATH P A,BARBER R.Health and social care information for visually impaired people[J].Aslib Proceedings,2011,63(2/3):256-274.
[13] HARRISON T, LAZARD A. Advocating for a population-specific health literacy for people with visual impairments[J]. Health Communication, 2015, 30(12):1169-1172.
[14] WILLIAMSON K,SCHAUDER D,STOCKFIELD L, et al. The role of the Internet for people with disabilities:issues of access and equity for public libraries[J]. The Australian Library Journal, 2001, 50(2):157-174.
[15] ADETORO N.Reading interest and information needs of persons with visual impairment in Nigeria[J]. South African Journal of Libraries&Information Science,2010,76(1):49-56.
[16] DAVIES J E.An overview of international research into the library and information needs of visually impaired people[J]. Library Trends,2007,55(4):785-795.
[17] WILLIAMSON K,WRIGHT S,SCHAUDER D,et al. The Internet for the blind and visually impaired[J].Journal of Computer-Mediated Communication,2001,7(1):JCMC712.
[18] KUMAR S, SANAMAN G. Preference and use of electronic information and resources by blind/visually impaired in NCR libraries in India[J]. Journal of Information Science Theory and Practice, 2013, 1(2):69-83.
[19] ALOSHAN M S. Media information literacy:The perspective of Saudi blind and visually impaired university students[C]//European Conference on Information Literacy. Springer,Cham,2013:198-204.
[20] FUGLERUD K S,TJ覫STHEIM I,GUNNARSSON B R,et al. Use of social media by people with visual impairments:usage levels, attitudes and barriers[C]//International Conference on Computers for Handicapped Persons. Springer,Berlin, Heidelberg, 2012:565-572.
[21] CORCORAN C,DOUGLAS G,PAVEY S,et al.Network 1000:the changing needs and circumstances of visually-impaired people:project overview[J]. British journal of visual impairment,2004,22(3):93-100.
[22] RAHMAN A,LATIF A,RAZALI T,et al. BVIC’s CIS in the Technological Environment[J]. Advanced Science Letters,2017,23(1):151-155.
[23] SINGH K P,MOIRANGTHEM E. Are Indian libraries VIP-friendly? Information use and information seeking behaviour of visually impaired people in Delhi libraries[J].Library Philosophy and Practice,2010:1-14.
[24] IFLA. Libraries for the Blind in the Information Age Guidelines for Development[EB/OL].(2014-09-16)[2018-07-23]. https://www. ifla. org/publications/ifla-professional-reports-86.
[25] IFLA. Treaty for print disabled people[EB/OL].(2017-07-07)[2018-07-23]. https://www.ifla. org/node/7751.
[26] World Intellectual Property Organization. Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind,Visually Impaired or Otherwise Print Disabled[EB/OL].[2018-12-23]. https://www. wipo.int/treaties/en/ip/marrakesh/.
[27] World Intellectual Property Organization. European Union Joins WIPO’s Marrakesh Treaty, Greatly Expanding Coverage[EB/OL].(2018-10-01)[2018-12-23]. https://www.wipo.int/pressroom/en/articles/2018/article_0008. html.
[28] SAHIB N G, TOMBROS A, STOCKMAN T. A comparative analysis of the information seeking behavior of visually impaired and sighted searchers[J]. Journal of the American Society for Information Science and Technology,2012,63(2):377-391.
[29] CRAVEN J. Access to electronic resources by visually impaired people[J/OL].[2019-03-26]. http://informationr. net/ir/8-4/paper156.html.
[30] GOODA SAHIB N,TOMBROS A,STOCKMAN T. Investigating the behavior of visually impaired users for multi-session search tasks[J]. Journal of the Association for Information Science and Technology,2014,65(1):69-83.
[31] COYNE K P. Beyond ALT text:making the web easy to use for users with disabilities[R]. Nielsen Norman Group Report,2002.
[32] LUNN D,HARPER S,BECHHOFER S. Identifying behavioral strategies of visually impaired users to improve access to web content[J]. ACM Transactions on Accessible Computing(TACCESS),2011,3(4):13.
[33] VIGO M, HARPER S. Coping tactics employed by visually disabled users on the web[J]. International Journal of Human-Computer Studies, 2013, 71(11):1013-1025.
[34] VIGO M, HARPER S. A snapshot of the first encounters of visually disabled users with the Web[J].Computers in Human Behavior,2014,34:203-212.
[35] WILSON T D. Models in information behavior research[J]. Journal of Documentation,1999,55(3):249-270.
[36] TOMLINSON S M. Perceptions of accessibility and usability by blind or visually impaired persons:a pilot study[C]//Proceedings of the 79th ASIS&T Annual Meeting:Creating Knowledge, Enhancing Lives through Information&Technology. American Society for Information Science,2016:120.
[37] GOLUB K. Digital libraries and the blind and visually impaired[C]//4th CARNet Users Conference-CUC,Zagreb,Croatia,September 25-27,2002. Croatian Academic and Research Network,2002.
[38] MENZI-CETIN N,ALEMDAG E,TUZUN H,et al. Evaluation of a university website's usability for visually impaired students[J]. Universal Access in the Information Society,2017,16(1):151-160.
[39] OPPENHEIM C,SELBY K. Access to information on the World Wide Web for blind and visually impaired people[C]//Aslib Proceedings. MCB UP Ltd,1999,51(10):335-345.
[40] KUSUMANINGAYU F. A web accessing tool for blind and visually impaired people using Bahasa Indonesia[C]//Informatics and Computing(ICIC), 2017 Second International Conference on. IEEE,2017:1-6.
[41] WALSH J. Improving web accessibility for the visually impaired[J]. Library Hi Tech News,2006,23(8):29-31.
[42] TESENDIC D, BOBERIC KRSTICEV D. Web service for connecting visually impaired people with libraries[J]. Aslib Journal of Information Management,2015,67(2):230-243.
[43] SHIMOMURA Y, HVANNBERG E T, HAFSTEINSSON H. Accessibility of audio and tactile interfaces for young blind people performing everyday tasks[J].Universal Access in the Information Society,2010,9(4):297-310.
[44] SANNI O, MESHACK S. Perception and use of computer and mobile phones technologies among visually impaired residents of Lagos State, Nigeria[C]//Edulearn14 Proceedings. Iated,2014:803-812.
[45] BHARDWAJ R K, KUMAR S. A comprehensive digital environment for visually impaired students:user’s perspectives[J]. Library Hi Tech, 2017, 35(4):542-557.
[46] BHARDWAJ R K. Information Access Mechanism for Visually Impaired Students in Higher Educational Institutions:A Study[J]. Desidoc Journal of Library&Information Technology,2018,38(6):387-395.
[47] BIGDELI Z. Services offered to handicapped students in the Iranian academic libraries[C]//The Proceedings of International Conference on Academic. 2009.
[48] KHAN A, IDREES H, ASGHAR A, et al.Information literacy for visually impaired teachers in Pakistan[J]. Journal of Librarianship and Information Science,2018,50(1):14-22.
[49] DERMODYK,MAJEKODUNMIN.Online databases and the research experience for university students with print disabilities[J]. Library Hi Tech,2011,29(1):149-160.
[50] SEYAMA L, MORRIS C D, STILWELL C.Information seeking behaviour of blind and visually impaired students:A case study of the University of Kwa Zulu-Natal, Pietermaritzburg Campus[J]. Mousaion,2014,32(1):1-22.
[51] GEEST T V D, MEIJ H V D, PUFFELEN C V.Self-assessed and actual Internet skills of people with visual impairments[J]. Universal Access in the Information Society,2014,13(2):161-174.
[52]肖永英,何兰满.国外日常生活信息查询行为研究进展(2001-2010)[J].图书情报工作,2012(5):112-118.
[2] European Blind Union. Facts and figures[EB/OL].[2018-12-20]. http://www. euroblind. org/about-blindness-and-partial-sight/facts-and-figures.
[3] MOORE N. The information needs of visually impaired people:a review of research for the RNIB[M]. London:Royal National Institute for the Blind,2000:3-15.
[4]中国残疾人联合会. 2010年末全国残疾人总数及各类、不同残疾等级人数[EB/OL].(2012-06-26)[2018-07-17]. http://www.cdpf.org. cn/sjzx/cjrgk/201206/t20120626_387581. shtml.
[5]袁嘉芮,邓小昭.视障用户信息查寻行为研究进展述评[J].图书情报工作,2017(10):141-148.
[6]李婉彬,李燕娜.公共图书馆视障读者信息需求调查及分析[J].图书馆论坛,2013(4):53,77-81.
[7]陈艳伟.基于视障人士网络信息需求的视障图书馆建设研究[J].图书与情报,2012(6):33-36.
[8] KRAUPA E.Simplification of reading for the visually impaired and the blind[J].International Journal of Ophthalmology,1949,118(4/5):945-948.
[9]朱婕,靖继鹏,窦平安.国外信息行为模型分析与评价[J].图书情报工作,2005(4):48-51,130.
[10] BEVERLEY C A,BATH P A,BARBER R. Can two established information models explain the information behaviour of visually impaired people seeking health and social care information?[J]. Journal of Documentation,2007,63(1):9-32.
[11] SIAMIAN H,HASSANZADEH M,NOOSHINFARD F,et al. Information seeking behavior in blind people of Iran:a survey based on various experiences faced by them[J]. Health Sciences,2016,3(4):1.
[12] BEVERLEY C A,BATH P A,BARBER R.Health and social care information for visually impaired people[J].Aslib Proceedings,2011,63(2/3):256-274.
[13] HARRISON T, LAZARD A. Advocating for a population-specific health literacy for people with visual impairments[J]. Health Communication, 2015, 30(12):1169-1172.
[14] WILLIAMSON K,SCHAUDER D,STOCKFIELD L, et al. The role of the Internet for people with disabilities:issues of access and equity for public libraries[J]. The Australian Library Journal, 2001, 50(2):157-174.
[15] ADETORO N.Reading interest and information needs of persons with visual impairment in Nigeria[J]. South African Journal of Libraries&Information Science,2010,76(1):49-56.
[16] DAVIES J E.An overview of international research into the library and information needs of visually impaired people[J]. Library Trends,2007,55(4):785-795.
[17] WILLIAMSON K,WRIGHT S,SCHAUDER D,et al. The Internet for the blind and visually impaired[J].Journal of Computer-Mediated Communication,2001,7(1):JCMC712.
[18] KUMAR S, SANAMAN G. Preference and use of electronic information and resources by blind/visually impaired in NCR libraries in India[J]. Journal of Information Science Theory and Practice, 2013, 1(2):69-83.
[19] ALOSHAN M S. Media information literacy:The perspective of Saudi blind and visually impaired university students[C]//European Conference on Information Literacy. Springer,Cham,2013:198-204.
[20] FUGLERUD K S,TJ覫STHEIM I,GUNNARSSON B R,et al. Use of social media by people with visual impairments:usage levels, attitudes and barriers[C]//International Conference on Computers for Handicapped Persons. Springer,Berlin, Heidelberg, 2012:565-572.
[21] CORCORAN C,DOUGLAS G,PAVEY S,et al.Network 1000:the changing needs and circumstances of visually-impaired people:project overview[J]. British journal of visual impairment,2004,22(3):93-100.
[22] RAHMAN A,LATIF A,RAZALI T,et al. BVIC’s CIS in the Technological Environment[J]. Advanced Science Letters,2017,23(1):151-155.
[23] SINGH K P,MOIRANGTHEM E. Are Indian libraries VIP-friendly? Information use and information seeking behaviour of visually impaired people in Delhi libraries[J].Library Philosophy and Practice,2010:1-14.
[24] IFLA. Libraries for the Blind in the Information Age Guidelines for Development[EB/OL].(2014-09-16)[2018-07-23]. https://www. ifla. org/publications/ifla-professional-reports-86.
[25] IFLA. Treaty for print disabled people[EB/OL].(2017-07-07)[2018-07-23]. https://www.ifla. org/node/7751.
[26] World Intellectual Property Organization. Marrakesh Treaty to Facilitate Access to Published Works for Persons Who Are Blind,Visually Impaired or Otherwise Print Disabled[EB/OL].[2018-12-23]. https://www. wipo.int/treaties/en/ip/marrakesh/.
[27] World Intellectual Property Organization. European Union Joins WIPO’s Marrakesh Treaty, Greatly Expanding Coverage[EB/OL].(2018-10-01)[2018-12-23]. https://www.wipo.int/pressroom/en/articles/2018/article_0008. html.
[28] SAHIB N G, TOMBROS A, STOCKMAN T. A comparative analysis of the information seeking behavior of visually impaired and sighted searchers[J]. Journal of the American Society for Information Science and Technology,2012,63(2):377-391.
[29] CRAVEN J. Access to electronic resources by visually impaired people[J/OL].[2019-03-26]. http://informationr. net/ir/8-4/paper156.html.
[30] GOODA SAHIB N,TOMBROS A,STOCKMAN T. Investigating the behavior of visually impaired users for multi-session search tasks[J]. Journal of the Association for Information Science and Technology,2014,65(1):69-83.
[31] COYNE K P. Beyond ALT text:making the web easy to use for users with disabilities[R]. Nielsen Norman Group Report,2002.
[32] LUNN D,HARPER S,BECHHOFER S. Identifying behavioral strategies of visually impaired users to improve access to web content[J]. ACM Transactions on Accessible Computing(TACCESS),2011,3(4):13.
[33] VIGO M, HARPER S. Coping tactics employed by visually disabled users on the web[J]. International Journal of Human-Computer Studies, 2013, 71(11):1013-1025.
[34] VIGO M, HARPER S. A snapshot of the first encounters of visually disabled users with the Web[J].Computers in Human Behavior,2014,34:203-212.
[35] WILSON T D. Models in information behavior research[J]. Journal of Documentation,1999,55(3):249-270.
[36] TOMLINSON S M. Perceptions of accessibility and usability by blind or visually impaired persons:a pilot study[C]//Proceedings of the 79th ASIS&T Annual Meeting:Creating Knowledge, Enhancing Lives through Information&Technology. American Society for Information Science,2016:120.
[37] GOLUB K. Digital libraries and the blind and visually impaired[C]//4th CARNet Users Conference-CUC,Zagreb,Croatia,September 25-27,2002. Croatian Academic and Research Network,2002.
[38] MENZI-CETIN N,ALEMDAG E,TUZUN H,et al. Evaluation of a university website's usability for visually impaired students[J]. Universal Access in the Information Society,2017,16(1):151-160.
[39] OPPENHEIM C,SELBY K. Access to information on the World Wide Web for blind and visually impaired people[C]//Aslib Proceedings. MCB UP Ltd,1999,51(10):335-345.
[40] KUSUMANINGAYU F. A web accessing tool for blind and visually impaired people using Bahasa Indonesia[C]//Informatics and Computing(ICIC), 2017 Second International Conference on. IEEE,2017:1-6.
[41] WALSH J. Improving web accessibility for the visually impaired[J]. Library Hi Tech News,2006,23(8):29-31.
[42] TESENDIC D, BOBERIC KRSTICEV D. Web service for connecting visually impaired people with libraries[J]. Aslib Journal of Information Management,2015,67(2):230-243.
[43] SHIMOMURA Y, HVANNBERG E T, HAFSTEINSSON H. Accessibility of audio and tactile interfaces for young blind people performing everyday tasks[J].Universal Access in the Information Society,2010,9(4):297-310.
[44] SANNI O, MESHACK S. Perception and use of computer and mobile phones technologies among visually impaired residents of Lagos State, Nigeria[C]//Edulearn14 Proceedings. Iated,2014:803-812.
[45] BHARDWAJ R K, KUMAR S. A comprehensive digital environment for visually impaired students:user’s perspectives[J]. Library Hi Tech, 2017, 35(4):542-557.
[46] BHARDWAJ R K. Information Access Mechanism for Visually Impaired Students in Higher Educational Institutions:A Study[J]. Desidoc Journal of Library&Information Technology,2018,38(6):387-395.
[47] BIGDELI Z. Services offered to handicapped students in the Iranian academic libraries[C]//The Proceedings of International Conference on Academic. 2009.
[48] KHAN A, IDREES H, ASGHAR A, et al.Information literacy for visually impaired teachers in Pakistan[J]. Journal of Librarianship and Information Science,2018,50(1):14-22.
[49] DERMODYK,MAJEKODUNMIN.Online databases and the research experience for university students with print disabilities[J]. Library Hi Tech,2011,29(1):149-160.
[50] SEYAMA L, MORRIS C D, STILWELL C.Information seeking behaviour of blind and visually impaired students:A case study of the University of Kwa Zulu-Natal, Pietermaritzburg Campus[J]. Mousaion,2014,32(1):1-22.
[51] GEEST T V D, MEIJ H V D, PUFFELEN C V.Self-assessed and actual Internet skills of people with visual impairments[J]. Universal Access in the Information Society,2014,13(2):161-174.
[52]肖永英,何兰满.国外日常生活信息查询行为研究进展(2001-2010)[J].图书情报工作,2012(5):112-118.