基于SNA的OA软件企业知识共享网络模型研究
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摘要
知识已是企业竞争过程中最重要的战略性资源和最具有价值的无形资产,也是企业获得竞争优势的关键来源。有效知识共享是使其发挥最大价值、企业获得内部创新型知识、增强核心竞争力的重要实现方法之一。本文通过构建协同管理(OA)软件企业知识共享网络概念模型,利用社会网络分析方法(SNA),以国内领先的OA软件企业FW为例,对企业内知识共享网络进行详尽分析,明确网络结构特征及知识共享主要问题,为OA软件企业提供有针对性的知识共享优化策略,促进企业内部高效知识共享。
Knowledge is the most important strategic resource and the most valuable intangible asset in the process of enterprise competition, and also a key source for enterprises to gain competitive advantage. Effective knowledge sharing is one of the important ways to achieve maximum value, gain internal innovation knowledge and enhance core competitiveness. This paper constructs the collaborative management(OA) software enterprise knowledge sharing network conceptual model, uses the social network analysis method(SNA), takes the domestic leading OA software enterprise FW as an example, analyzes the enterprise knowledge sharing network, and clarifies the network structure characteristics. The main problem of knowledge sharing is to provide targeted knowledge sharing optimization strategies for OA software companies to promote efficient knowledge sharing within the enterprise.
Knowledge is the most important strategic resource and the most valuable intangible asset in the process of enterprise competition, and also a key source for enterprises to gain competitive advantage. Effective knowledge sharing is one of the important ways to achieve maximum value, gain internal innovation knowledge and enhance core competitiveness. This paper constructs the collaborative management(OA) software enterprise knowledge sharing network conceptual model, uses the social network analysis method(SNA), takes the domestic leading OA software enterprise FW as an example, analyzes the enterprise knowledge sharing network, and clarifies the network structure characteristics. The main problem of knowledge sharing is to provide targeted knowledge sharing optimization strategies for OA software companies to promote efficient knowledge sharing within the enterprise.
引文
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[2] 李纲,才世杰,张虎胆,等.基于社会网络分析的科技创新团队知识共享研究[J].情报科学,2015,33(12):3.
[3] DAVEN P T H,PURSAK L.Working knowledge:how organization manage what they know[M].Boston:Havard Business School Press,1998(2):321.
[4] ESSAWI M,TILCHIN O.A model of knowledge management culture change[J].American Journal of Industrial and Business Management,2013,3(5):467.
[5] MINDILA A,RODRIGUES A,MC CORMICK D,et al.An adaptive ICT-enabled model for knowledge identification and management for enterprise development[J].International Journal of System Dynamics Applications,2014,3(1):71.
[6] CROSS R,PRUSAK L.The people who make organizations goor stop[J].Harvard Business Review,2002,80(6):104.
[7] CHEN T Y,CHEN Y M,LIN C J,et al.A fuzzy trust evaluation method for knowledge sharing in virtual enterprises[J].Computers&Industrial Engineering,2010,59(4):853.
[8] LIU P,RAAHEMI B,BENYOUCE F M.Knowledge sharing in dy-namic virtual enterprises: a socio-technological perspective[J].Knowledge-based systems,2011,24(3):427.
[9] 何俊琳,刘彤,陈毅文.知识共享的影响因素研究:基于TOE框架[J].科技管理研究,2018,38(9):145.
[10] 游静,罗慧英.基于自我理论的协同知识创新冲突研究[J].科技与管理,2017,19(2):105.
[11] 张悟移,杨伟.供应链企业间知识共享多维智慧屋技术及应用[J/OL].情报理论与实践.[2018-10-18].http://kns.cnki.net/kcms/detail/11.1762.G3.20180905.1716.004.html.
[12] 张华,胡国春,唐家容,谢辰.企业社会网络与协同创新绩效关系研究:以中国科技城为例[J].科技与管理,2016,18(6):9.
[13] 于林,赵士军,李真.企业高管团队隐性知识共享行为的激励机制研究:基于多任务委托代理模型的分析[J].科技与管理,2011,13(2):44.
[14] 陈必坤.企业社会网络视角下知识共享研究[J].情报理论与实践,2013,36(11):80.
[15] 李全喜,张鹏,赵丹.移动环境下企业知识共享网络模型构建实证研究:以“一汽大众”新浪微博为例[J].图书情报工作,2016(3):121.