基于区间二元语义VIKOR的外包供应商选择模型
|
摘要
在外包战略中,间接成本提升、信息不对称、控制权降低等问题给供应商选择增加了困难.为充分发挥外包优势、降低外包风险,将外包供应商选择准则分为服务质量、价格与成本、沟通与协调以及研发与创新四类,并运用区间二元语义VIKOR模型对外包供应商进行评价及排序.通过算例及比较分析验证了区间二元语义VIKOR模型在外包供应商选择中的优势.结果显示所提出模型不仅有效避免了数据处理过程中信息失真情况,规避了排序结果重复的问题,而且可同时处理定性与定量数据,融入了主客观权重及决策者偏好,从而为企业选择供应商提供了更为理想的方法.
An increase in indirect costs, information asymmetry and control reduction are inclined to bring about a difficult selection for suppliers in outsourcing strategy.Based on a literature review,supplier selection criteria were recommended to be divided into four categories,namely,service quality, price & cost, communication &coordination,and R & D and innovation by taking into consideration of the outsourcing strategy advantages and its risks.And the alternative suppliers evaluation were ranked by the extended VIseKriterijumska Optimizacija I Kompromisno Resenje(VIKOR)method with interval 2-tuple linguistic information.An empirical case study shows the feasibility and practicability of the proposed interval 2-tuple linguistic VIKOR(ITL-VIKOR) method based on a comparison with three other approaches.Results show that by the proposed approach quantitative and qualitative data can be processed at the same time without information distortion,ranking results repetition,which also involves the subjective and objective weight and decision-makers' preference.
An increase in indirect costs, information asymmetry and control reduction are inclined to bring about a difficult selection for suppliers in outsourcing strategy.Based on a literature review,supplier selection criteria were recommended to be divided into four categories,namely,service quality, price & cost, communication &coordination,and R & D and innovation by taking into consideration of the outsourcing strategy advantages and its risks.And the alternative suppliers evaluation were ranked by the extended VIseKriterijumska Optimizacija I Kompromisno Resenje(VIKOR)method with interval 2-tuple linguistic information.An empirical case study shows the feasibility and practicability of the proposed interval 2-tuple linguistic VIKOR(ITL-VIKOR) method based on a comparison with three other approaches.Results show that by the proposed approach quantitative and qualitative data can be processed at the same time without information distortion,ranking results repetition,which also involves the subjective and objective weight and decision-makers' preference.
引文
[1]尤筱玥,黄志明.决策因素分析:企业非核心业务经营模式的选择[J].上海管理科学,2013,35(4):1.YOU Xiaoyue,HUANG Zhiming.Study on decision factors:selection of business model for non-core business[J].Shanghai Management Science,2013,35(4):1.
[2]LIMA F R,Jr OSIRO L,CARPINETTI L C R.A comparison between fuzzy AHP and fuzzy TOPSIS methods to supplier selection[J].Applied Soft Computing,2014,21:194.
[3]RICHARD B C,NICHOLAS J A,ROBERT J.生产与运作管理:制造与服务[M].第8版.宋国防译.北京:机械工业出版社,1999:441-462.RICHARD B C,NICHOLAS J A,ROBERT J.Production and operations management:Manufacturing and services[M].8th ed.Translated by SONG Guofang.Beijing:China Machine Press,1999.
[4]马士华,林勇,陈志祥.供应链管理[M].北京:机械工业出版社,2000.MA Shihua,LIN Yong,CHEN Zhixiang.Supply chain management[M].Beijing:China Machine Press,2000.
[5]DICKSON G W.An analysis of vendor selection systems and decisions[J].Journal of Purchasing,1966,2(1):5.
[6]VERMA R,PULLMAN M E.An analysis of the supplier selection process[J].Omega,1988,26(6):739.
[7]WEBER C A,CURRENT J R,BENTON W C.Vendor selection criteria and methods[J].European Journal of Operational Research,1991,50:2.
[8]杜培枫.外包供应商的选择与评价问题研究[J].经济问题,2005(10):37.DU Peifeng.Study on outsourcing supplier selection and evaluation[J].On Economic Problems,2005(10):37.
[9]DWEIRI F,KUMAR S,KHAN S A,et al.Designing an integrated AHP based decision support system for supplier selection in automotive industry[J].Expert Systems with Applications,2016,62:273.
[10]GALANKASHI M R,HELMI S A,HASHEMZAHI P.Supplier selection in automobile industry:a mixed balanced scorecard-fuzzy AHP approach[J].Alexandria Engineering Journal,2016,55:93.
[11]王磊,叶军,张鸿莉.一种基于粗糙集和层次分析法的供应商选择方法[J].计算机科学,2014,41(3):80.WANG Lei,YE Jun,ZHANG Hongli.Rough set and analytic hierarchy process-based approach on supplier selection[J].Computer Science,2014,41(3):80.
[12]谭狄溪,陈姣,王晓暾.基于不确定语言信息的物流供应商选择[J].工业工程,2012,15(3):46.TAN Dixi,CHEN Jiao,WANG Xiaodun.Supplier selection based on uncertain linguistic information[J].Industrial Engineering Journal,2012,15(3):46.
[13]阮连法,陈佳玲.基于模糊VIKOR方法的绿色建筑供应商选择[J].统计与决策,2011(21):62.RUAN Lianfa,CHEN Jialing.Green building supplier selection based on fuzzy VIKOR method[J].Statistics and Decision,2011(21):62.
[14]GRISI R M,GUERRA L,NAVIGLIO G.Supplier performance evaluation for green supply chain management[C]∥Business Performance Measurement and Management.Berlin:Springer,2010:149-163.
[15]CHIOU C Y,HSU C W,HWANG W Y.Comparative investigation on green supplier selection of the American,Japanese and Taiwanese electronics industry in China[C]//IEEE International Conference on Industrial Engineering&Engineering Management.Singapore:IEEE,2008:1909-1914.
[16]LEE A H I,KANG H Y,HSU C F,et al.A green supplier selection model for high-tech industry[J].Expert Systems with Applications,2009,36:7917.
[17]GOVINDAN K,RAJENDRAN S,SARKIS J,et al.Multi criteria decision making approaches for green supplier evaluation and selection:a literature review[J].Journal of Cleaner Production,2015,98:66.
[18]UYGUNO,KACAMAK H,KAHRAMANUA.An integrated DEMATEL and fuzzy ANP techniques for evaluation and selection of outsourcing provider for a telecommunication company[J].Computers&Industrial Engineering,2015,86:137.
[19]WAN S P,WANG F,LIN L L,et al.An intuitionistic fuzzy linear programming method for logistics outsourcing provider selection[J].Knowledge-based Systems,2015,82:80.
[20]SINK H L,LANGLEY C.A managerial framework for the acquisition of third-party logistics services[J].Journal of Business Logistics,1997,18:163.
[21]雷星晖,尤筱玥.基于层次分析法支持决策的外包服务供应商绩效评价[J].同济大学学报(自然科学版),2014,42(11):1770.LEI Xinghui,YOU Xiaoyue.Evaluation of outsourcing service providers’performance on analytic hierarchy process to support decision-making[J].Journal of Tongji University(Natural Science),2014,42(11):1770.
[22]KAHRAMAN C,OZTAY爦I B,ONAR S C.Intuitionistic fuzzy multicriteria evaluation of outsource manufacturers[J].IFAC—PapersOnLine,2016,49(12):1844.
[23]LIOU J J H,CHUANG Y T.Developing a hybrid multicriteria model for selection of outsourcing providers[J].Expert Systems with Applications,2010,37(5):3755.
[24]DENG X,HU Y,DENG Y,et al.Supplier selection using AHP methodology extended by D numbers[J].Expert Systems with Applications,2014,41(1):156.
[25]OPRICOVIC S,TZENG G H.Compromise solution by MCDM methods:a comparative analysis of VIKOR and TOPSIS[J].European Journal of Operational Research,2004,156(2):445.
[26]AWASTHI A,KANNAN G.Green supplier development program selection using NGT and VIKOR under fuzzy environment[J].Computers&Industrial Engineering,2016,91:100.
[27]宋海草,易树平.VIKOR算法在VMI备件供应商选择的评价研究[J].世界科技研究与发展,2014,36(5):548.SONG Haicao,YI Shuping.Application of VIKOR algorithm in choice of spare parts suppliers in VMI[J].World Sci-Tech R&D,2014,36(5):548.
[28]钟瑞琼.基于模糊VIKOR和熵权方法的外包供应商选择模型构建及应用研究[J].暨南学报(哲学社会科学版),2012,34(6):89.ZHONG Ruiqiong.Outsourcing supplier selection model construction and application research based on fuzzy VIKOR and entropy weighting method[J].Ji’nan Journal(Philosophy and Social Science),2012,34(6):89.
[29]LIU H C,LIU L,WU J.Material selection using an interval2-tuple linguistic VIKOR method considering subjective and objective weights[J].Materials and Design,2013,52:158.
[30]WU Y,CHEN K,ZENG B,et al.Supplier selection in nuclear power industry with extended VIKOR method under linguistic information[J].Applied Soft Computing,2016,48:444.
[31]YOU X Y,YOU J X,LIU H C,et al.Group multi-criteria supplier selection using an extended VIKOR method with interval 2-tuple linguistic information[J].Expert Systems with Applications,2015,42(4):1906.
[32]HERRERA F,MARTINEZ L.A 2-tuple fuzzy linguistic representation model for computing with words[J].IEEE Transactions on Fuzzy Systems,2000,8(6):746.
[33]SHIH H S,SHYUR H J,LEE E S.An extension of TOPSIS for group decision making[J].Mathematical and Computer Modelling,2007,45(7-8):801.
[34]CHEN C T,LIN C T,HUANG S F.A fuzzy approach for supplier evaluation and selection in supply chain management[J].International Journal of Production Economics,2006,102(2):289.
[35]VAHDANI B,JABBARI A H K,ROSHANAEI V,et al.Extension of the ELECTRE method for decision-making problems with interval weights and data[J].The International Journal of Advanced Manufacturing Technology,2010,50(5-8):793.
[36]DENG Y,CHAN F T S.A new fuzzy Dempster MCDM method and its application in supplier selection[J].Expert Systems with Applications,2011,38(8):9854.
[2]LIMA F R,Jr OSIRO L,CARPINETTI L C R.A comparison between fuzzy AHP and fuzzy TOPSIS methods to supplier selection[J].Applied Soft Computing,2014,21:194.
[3]RICHARD B C,NICHOLAS J A,ROBERT J.生产与运作管理:制造与服务[M].第8版.宋国防译.北京:机械工业出版社,1999:441-462.RICHARD B C,NICHOLAS J A,ROBERT J.Production and operations management:Manufacturing and services[M].8th ed.Translated by SONG Guofang.Beijing:China Machine Press,1999.
[4]马士华,林勇,陈志祥.供应链管理[M].北京:机械工业出版社,2000.MA Shihua,LIN Yong,CHEN Zhixiang.Supply chain management[M].Beijing:China Machine Press,2000.
[5]DICKSON G W.An analysis of vendor selection systems and decisions[J].Journal of Purchasing,1966,2(1):5.
[6]VERMA R,PULLMAN M E.An analysis of the supplier selection process[J].Omega,1988,26(6):739.
[7]WEBER C A,CURRENT J R,BENTON W C.Vendor selection criteria and methods[J].European Journal of Operational Research,1991,50:2.
[8]杜培枫.外包供应商的选择与评价问题研究[J].经济问题,2005(10):37.DU Peifeng.Study on outsourcing supplier selection and evaluation[J].On Economic Problems,2005(10):37.
[9]DWEIRI F,KUMAR S,KHAN S A,et al.Designing an integrated AHP based decision support system for supplier selection in automotive industry[J].Expert Systems with Applications,2016,62:273.
[10]GALANKASHI M R,HELMI S A,HASHEMZAHI P.Supplier selection in automobile industry:a mixed balanced scorecard-fuzzy AHP approach[J].Alexandria Engineering Journal,2016,55:93.
[11]王磊,叶军,张鸿莉.一种基于粗糙集和层次分析法的供应商选择方法[J].计算机科学,2014,41(3):80.WANG Lei,YE Jun,ZHANG Hongli.Rough set and analytic hierarchy process-based approach on supplier selection[J].Computer Science,2014,41(3):80.
[12]谭狄溪,陈姣,王晓暾.基于不确定语言信息的物流供应商选择[J].工业工程,2012,15(3):46.TAN Dixi,CHEN Jiao,WANG Xiaodun.Supplier selection based on uncertain linguistic information[J].Industrial Engineering Journal,2012,15(3):46.
[13]阮连法,陈佳玲.基于模糊VIKOR方法的绿色建筑供应商选择[J].统计与决策,2011(21):62.RUAN Lianfa,CHEN Jialing.Green building supplier selection based on fuzzy VIKOR method[J].Statistics and Decision,2011(21):62.
[14]GRISI R M,GUERRA L,NAVIGLIO G.Supplier performance evaluation for green supply chain management[C]∥Business Performance Measurement and Management.Berlin:Springer,2010:149-163.
[15]CHIOU C Y,HSU C W,HWANG W Y.Comparative investigation on green supplier selection of the American,Japanese and Taiwanese electronics industry in China[C]//IEEE International Conference on Industrial Engineering&Engineering Management.Singapore:IEEE,2008:1909-1914.
[16]LEE A H I,KANG H Y,HSU C F,et al.A green supplier selection model for high-tech industry[J].Expert Systems with Applications,2009,36:7917.
[17]GOVINDAN K,RAJENDRAN S,SARKIS J,et al.Multi criteria decision making approaches for green supplier evaluation and selection:a literature review[J].Journal of Cleaner Production,2015,98:66.
[18]UYGUNO,KACAMAK H,KAHRAMANUA.An integrated DEMATEL and fuzzy ANP techniques for evaluation and selection of outsourcing provider for a telecommunication company[J].Computers&Industrial Engineering,2015,86:137.
[19]WAN S P,WANG F,LIN L L,et al.An intuitionistic fuzzy linear programming method for logistics outsourcing provider selection[J].Knowledge-based Systems,2015,82:80.
[20]SINK H L,LANGLEY C.A managerial framework for the acquisition of third-party logistics services[J].Journal of Business Logistics,1997,18:163.
[21]雷星晖,尤筱玥.基于层次分析法支持决策的外包服务供应商绩效评价[J].同济大学学报(自然科学版),2014,42(11):1770.LEI Xinghui,YOU Xiaoyue.Evaluation of outsourcing service providers’performance on analytic hierarchy process to support decision-making[J].Journal of Tongji University(Natural Science),2014,42(11):1770.
[22]KAHRAMAN C,OZTAY爦I B,ONAR S C.Intuitionistic fuzzy multicriteria evaluation of outsource manufacturers[J].IFAC—PapersOnLine,2016,49(12):1844.
[23]LIOU J J H,CHUANG Y T.Developing a hybrid multicriteria model for selection of outsourcing providers[J].Expert Systems with Applications,2010,37(5):3755.
[24]DENG X,HU Y,DENG Y,et al.Supplier selection using AHP methodology extended by D numbers[J].Expert Systems with Applications,2014,41(1):156.
[25]OPRICOVIC S,TZENG G H.Compromise solution by MCDM methods:a comparative analysis of VIKOR and TOPSIS[J].European Journal of Operational Research,2004,156(2):445.
[26]AWASTHI A,KANNAN G.Green supplier development program selection using NGT and VIKOR under fuzzy environment[J].Computers&Industrial Engineering,2016,91:100.
[27]宋海草,易树平.VIKOR算法在VMI备件供应商选择的评价研究[J].世界科技研究与发展,2014,36(5):548.SONG Haicao,YI Shuping.Application of VIKOR algorithm in choice of spare parts suppliers in VMI[J].World Sci-Tech R&D,2014,36(5):548.
[28]钟瑞琼.基于模糊VIKOR和熵权方法的外包供应商选择模型构建及应用研究[J].暨南学报(哲学社会科学版),2012,34(6):89.ZHONG Ruiqiong.Outsourcing supplier selection model construction and application research based on fuzzy VIKOR and entropy weighting method[J].Ji’nan Journal(Philosophy and Social Science),2012,34(6):89.
[29]LIU H C,LIU L,WU J.Material selection using an interval2-tuple linguistic VIKOR method considering subjective and objective weights[J].Materials and Design,2013,52:158.
[30]WU Y,CHEN K,ZENG B,et al.Supplier selection in nuclear power industry with extended VIKOR method under linguistic information[J].Applied Soft Computing,2016,48:444.
[31]YOU X Y,YOU J X,LIU H C,et al.Group multi-criteria supplier selection using an extended VIKOR method with interval 2-tuple linguistic information[J].Expert Systems with Applications,2015,42(4):1906.
[32]HERRERA F,MARTINEZ L.A 2-tuple fuzzy linguistic representation model for computing with words[J].IEEE Transactions on Fuzzy Systems,2000,8(6):746.
[33]SHIH H S,SHYUR H J,LEE E S.An extension of TOPSIS for group decision making[J].Mathematical and Computer Modelling,2007,45(7-8):801.
[34]CHEN C T,LIN C T,HUANG S F.A fuzzy approach for supplier evaluation and selection in supply chain management[J].International Journal of Production Economics,2006,102(2):289.
[35]VAHDANI B,JABBARI A H K,ROSHANAEI V,et al.Extension of the ELECTRE method for decision-making problems with interval weights and data[J].The International Journal of Advanced Manufacturing Technology,2010,50(5-8):793.
[36]DENG Y,CHAN F T S.A new fuzzy Dempster MCDM method and its application in supplier selection[J].Expert Systems with Applications,2011,38(8):9854.