大型医院医技检查自动预约系统的设计与应用
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摘要
目的探讨医技检查自动预约系统的设计与实践效果。方法研发一套智能检查自动预约系统,设计相应的预约规则和智能的预约算法,实现医生开单自动预约并打印在申请单中交由患者缴费。同时医技科室的登记护士可查询并统一安排检查当天病区所有患者的检查清单。比较预约系统上线前(2016年)和上线后(2017年)超声、256排CT、磁共振成像(MRI)1.5、MRI3.0检查的平均预约时间。结果截止至2017年底,超声、256排CT、MRI1.5、MRI3.0检查平均预约时间比2016年分别缩短了3.42、1.68、2.94、2.39d。结论自动预约系统改善了患者排队预约的问题,提高了预约效率,缩短了预约时间。
Objective To explore the design and practical effect of the automatic reservation system in medical technology examination.Methods A set of intelligent inspection automatic reservation system was researched and developed.The corresponding reservation rules and intelligent reservation algorithm were designed,which realized that the doctor prescribes the automatic appointment,print it on the application form and deliver it to the patient for paying.Meanwhile the enrolled nurses in the medical technologic departments could inquire and make the uniform arrangement to check the examination checklists in the examination day.The average reservation time of ultrasound,256-slice CT,MRI 1.5 and MRI3.0 was compared between before online(2016)and after online(2017).Results The average reservation time of ultrasound,256-slice CT,MRI 1.5 and MRI3.0 until the end of 2017 was shortened by 3.42,1.68,2.94 and 2.39 dthan 2016.Conclusion The automatic reservation system improves the problem for the patient queuing reservation,increases the reservation efficiency and shortens the reservation time.
Objective To explore the design and practical effect of the automatic reservation system in medical technology examination.Methods A set of intelligent inspection automatic reservation system was researched and developed.The corresponding reservation rules and intelligent reservation algorithm were designed,which realized that the doctor prescribes the automatic appointment,print it on the application form and deliver it to the patient for paying.Meanwhile the enrolled nurses in the medical technologic departments could inquire and make the uniform arrangement to check the examination checklists in the examination day.The average reservation time of ultrasound,256-slice CT,MRI 1.5 and MRI3.0 was compared between before online(2016)and after online(2017).Results The average reservation time of ultrasound,256-slice CT,MRI 1.5 and MRI3.0 until the end of 2017 was shortened by 3.42,1.68,2.94 and 2.39 dthan 2016.Conclusion The automatic reservation system improves the problem for the patient queuing reservation,increases the reservation efficiency and shortens the reservation time.
引文
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[2]沈天洁,吴莉莉,杨安宇.医院门诊检查申请预约流程优化及系统设计[J].中医药管理杂志,2010,18(1):70-71.
[3]陈敏亚,罗春,李柯.浅谈医院医技检查预约平台的建设[J].中国医学装备,2015,36(12):118-120.
[4]蒋怡,宣姝姝,陈肖敏.综合性医院特殊检查集中预约模式的实践探索[J].中国护理管理,2015,15(7):869-871.
[5]梁娜,张勇,刘永芳,等.医院预约系统的研发及建设[J].中国卫生质量管理,201l,18(6):50-53.
[6]柏志安,朱振华,徐彦栋.智能电子综合预约系统的应用[J].中国数字医学,2017,12(7):61-63.
[7]田振,王凤玲,唐磊,等.诊间自动预约模式在超声检查预约中的应用[J].中国医院管理,2018,38(3):32-34.
[8]涂玲,司超增,鲁长滨,等.医技预约在医院信息化中的应用[J].中国卫生产业,2015,12(11):105-109.
[9]曹晓均,杨秀峰,余少欣.基于规则引擎的全院检查预约系统设计与应用[J].中国数字医学,2016,11(3):39-40.
[10]董海鹏,姚侃敏,李彦,等.门诊医技检查预约系统的设计与应用[J].中国医疗设备,2017,32(4):136-138.
[11]钮罗涌,王平,朱大荣,等.医技检查分时段预约系统设计与实现[J].中国数字医学,2013,8(2):11-13.
[12]姚侃敏,王文菁,潘自来,等.完善预约模式优化医技检查流程[J].中国医疗设备,2015,30(4):123-125.
[13]吴雪娇,刘建林.医院检查预约业务流程优化及平台建设[J].现代医院管理,2013,11(6):41-43.
[14]滕丽,刘长兴,刘国伟.检查科室排队叫号系统设计与实现[J].中国医疗设备,2015,30(9):99-100.
[15]杨晓文,彭盼,吕晋栋.全院集中预约平台设计及建设研究[J].实用医技杂志,2016,23(9):1020-1021.