我国医院全面质量管理的研究进展
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摘要
在我国实际发展的过程中,医院全面质量管理受到了广泛的关注与重视,已经形成了良好的管理模式,但是,部分医院尚未研究出全面质量管理的方式方法。所以,需要结合实际状况,探索具体的全面质量管理措施,近年来,全面质量管理(TQM)的理念和方法在医院质量管理中广泛应用并取得显著成效。为此,作者在查阅相关国内外文献的基础上,将我国医院TQM研究进展作一综述,希望此文对基层医院TQM的应用能起到指导作用。
In the process of actual development in China, the hospital's total quality management has received extensive attention, and a good management model has been formed. However, some hospitals have not yet developed a comprehensive quality management method. Therefore, it is necessary to explore specific overall quality management measures in light of the actual situation. In recent years, TQM's concepts and methods have been widely applied in hospital quality management and achieved remarkable results. To this end, the author reviews the progress of TQM research in hospitals in China based on the relevant domestic and foreign literatures. The author hopes that this article can play a guiding role in the application of TQM in primary hospitals.
In the process of actual development in China, the hospital's total quality management has received extensive attention, and a good management model has been formed. However, some hospitals have not yet developed a comprehensive quality management method. Therefore, it is necessary to explore specific overall quality management measures in light of the actual situation. In recent years, TQM's concepts and methods have been widely applied in hospital quality management and achieved remarkable results. To this end, the author reviews the progress of TQM research in hospitals in China based on the relevant domestic and foreign literatures. The author hopes that this article can play a guiding role in the application of TQM in primary hospitals.
引文
[1]刘洁.医院全面质量管理初探[J].温州医学院学报,2011,41(3):306-308.
[2] Carman JM, Shortell SM,Carman JM,et al.Keys for successful implementation of total quality management in hospitals[J].Health Care Manage Rev,2010,35(4):283-293.
[3]孙文,戴斌,滕宏伟,等.全面质量管理在医院医疗质量与安全管理中的作用[J].江苏卫生事业管理,2017,128(3):74-76.
[4]刘建平,李凌,俞园.医院全面质量管理模式推行对患者安全文化的影响探讨[J].基层医学论坛,2017,21(15):1973-1974.
[5]石立红.全面质量管理视角下的医技科室质量控制探析[J].世界最新医学信息文摘,2018,18(37):184-185.
[6] Rabih J.TQM implementation in health care:a proposed framework[D].Montreal:Concordia University,1998.
[7]周洁,赵东蔼,白丽霞,等.我国医院质量管理现状及对策分析[J].卫生管理,2016,30(9):39-41.
[8]吕永强.山西某医院全面质量管理工作的应用[J].中国药物与临床,2016,16(12):1838-1840.
[2] Carman JM, Shortell SM,Carman JM,et al.Keys for successful implementation of total quality management in hospitals[J].Health Care Manage Rev,2010,35(4):283-293.
[3]孙文,戴斌,滕宏伟,等.全面质量管理在医院医疗质量与安全管理中的作用[J].江苏卫生事业管理,2017,128(3):74-76.
[4]刘建平,李凌,俞园.医院全面质量管理模式推行对患者安全文化的影响探讨[J].基层医学论坛,2017,21(15):1973-1974.
[5]石立红.全面质量管理视角下的医技科室质量控制探析[J].世界最新医学信息文摘,2018,18(37):184-185.
[6] Rabih J.TQM implementation in health care:a proposed framework[D].Montreal:Concordia University,1998.
[7]周洁,赵东蔼,白丽霞,等.我国医院质量管理现状及对策分析[J].卫生管理,2016,30(9):39-41.
[8]吕永强.山西某医院全面质量管理工作的应用[J].中国药物与临床,2016,16(12):1838-1840.