企业外包关系风险来源及控制对策
摘要
外包在经济领域内已成为一种越来越普遍的外部资源获取手段,因此如何管理外包中的特定关系风险、促进外包成功,成为当前研究的重点。基于代理理论,阐述外包关系风险的形成来源,分析外包关系风险的四种控制模式及其适用条件和相互之间的关系,为企业在不同状况下控制外包关系风险,提出应对策略建议。
引文
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[17]Goo,J.,Kishore,R.,Rao,H.R.,Nam,K.The role of service level agreements in relational management of information technology outsourcing:an empirical study[J].Mis Quarterly,2009:119-145.
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[2]Lassar WM,Kerr J L.Strategy and control in supplier distributor relationships:an agency perspective[J].Strategic Management Journal,1996,17(8).
[3]Ritchie,B.,Brindley,C.S.,Armstrong,N.Risk assessment and relationship management:practical approach to supply chain risk management[J].International Journal of Agile Systems and Management vol.,2008,3(3/4):228-247.
[4]Norrman,A.Supply chain risk-sharing contracts from a buyers’perspective:content and experiences[J].International Journal of Procurement Management,2008,1(4):371-393.
[5]Logan,M.Using agency theory to design successful outsourcing relationships[J].The Inter national Jour nal of Log istics Management,2000,11(2):21-32.
[6]Ketchen,D.J.,Hult,G.T.M.Bridging organization theory and supply chain management:the case of best value supply chains[J].Journal of Operations Management,2007,25(2):573-580.
[7]Mitnick,B.Fiduciary rationality and public policy:the theory of agency and some consequences[R].paperpresented at the Annual Meeting of the American Political Science Association,New Orleans,LA.1973.
[8]Eisenhardt,K.M.Agency theory:An assessment and review[J].Academy of Management Review,1989(1A):57-74.
[9]Fayezi Sajad,O’Loughlin Andrew,Zutshi Ambika.Agency theory and supply chain management:a structured literature review Supply Chain Management:An Intern ational Journal Volume 17·Number 5·2012:556-570.
[10]Heide,J.B.Plural governance in industrial purchasing[J].Journal of Marketing,2003,67(4):18-29.
[11]Larson,A.Network dyads in entrepreneurial settings:A study of the governance of exchange relationships[J].Administrative science quarterly,1992:76-104.
[12]Yang,Qian Zhao,Xiande,Yeung,Hoi Yan Jeff Liu,Yanping Improving logistics outsourcing performance through transactional and relational mechanisms under transaction uncertainties:Evidence from China International Journal of Production Economics,2016,175:12-24.
[13]Sharma,A.Professional as agent:Knowledge asymmetry in agency exchange[J]. Academy of Management Review,1997,22(3):758-798.
[14]Dingwall,R.Introduction.In R.Dingwall&P.Lewis(Eds.),The sociology of professions:1-13.New York:St.Martin's Press,1983.
[15]Das,T.K.,Teng,B.S.Between trust and control:Developing confidence in partner cooperation in alliances[J].Academy of management review,1998,23(3):491-512.
[16]Esteban García-Cana.Technological and relational risks and the corporate development of turnkey contractors.The case of Astilleros Gondán in shipbuilding.universia business review first quarter,2017.
[17]Goo,J.,Kishore,R.,Rao,H.R.,Nam,K.The role of service level agreements in relational management of information technology outsourcing:an empirical study[J].Mis Quarterly,2009:119-145.
[18]Bazyar,A.,Teimoury,E.,Fesharaki,M.N.A decision-process model of relational risk and governance and their impact on performance[J].The International Journal of Advanced Manufacturing Technology,2013,69(1-4):351-360.