基于信息生态链的电子商务知识管理系统动力学分析
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摘要
为更好地解决电子商务知识管理中的信息失衡问题,本文提出基于信息生态链的电子商务知识管理的概念,以信息生态链为视角对电子商务知识管理影响因素进行分析,在Vensim PLE软件环境上构建基于信息生态链的电子商务知识管理的系统动力学量化模型,并进行仿真和灵敏度分析。结果发现:电子商务信息生态链的整体知识水平的变化曲线接近于指数曲线,得出信息生态链的结构、知识特性和信息文化的变化对知识管理水平的影响程度。
To solve the information imbalance of knowledge management in e-commerce, the paper putforwards the concept of knowledge management in e-commerce in perspective of information ecologicalchain, analyze the influencing factors of knowledge management in e-commerce from the perspective ofinformation ecological chain, Besides, this research introduces system dynamics to set up the quantizationmodel of knowledge management in e-commerce based on information ecological chain with Vensim PLE,and analyzes the simulation and sensitivity. At last, it is found that whole knowledge level curve of e-com-merce information ecological chain of information ecological chain is close to an exponential curve., and itis shown how the three rate variables such as the structure of information ecological chain, the characteris-tics of knowledge,information culture influence the knowledge management is obtained.
To solve the information imbalance of knowledge management in e-commerce, the paper putforwards the concept of knowledge management in e-commerce in perspective of information ecologicalchain, analyze the influencing factors of knowledge management in e-commerce from the perspective ofinformation ecological chain, Besides, this research introduces system dynamics to set up the quantizationmodel of knowledge management in e-commerce based on information ecological chain with Vensim PLE,and analyzes the simulation and sensitivity. At last, it is found that whole knowledge level curve of e-com-merce information ecological chain of information ecological chain is close to an exponential curve., and itis shown how the three rate variables such as the structure of information ecological chain, the characteris-tics of knowledge,information culture influence the knowledge management is obtained.
引文
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14黄玉丽.基于图书情报组织的信息生态系统模型构建及其理论分析[D]:长沙:中南大学,2009.
2娄策群,周承聪.信息生态链:概念、本质和类型[J].图书情报工作,2007,(9):29-32.
3张向先,张旭,郑絮.电子商务信息生态系统的构建研究[J].图书情报工作,2010,(10):20-24.
4张向先,耿荣娜,李昆.商务网站信息生态链的运行机制研究[J].情报理论与实践,2012,35(8):17-20.
5李北伟,徐越,单既民,等.网络信息生态链评价研究——以淘宝网与腾讯拍拍为例[J].情报理论与实践,2013,(9):38-42.
6王晰巍,王韦玮,叶乃溪,等.网络团购中信息生态系统的演进及案例研究[J].情报科学,2013,(8):125-131.
7 Ranjit B.Knowledge Management Capabilities&Infra-structure for E-commerce[J].Journal of Computer In-formation System,2002,42(5):40-49.
8张新.基于智能Agent的电子商务知识管理[J].软件学报,2006,(17):262-268.
9李忠美.电子商务团队的知识管理实施策略研究[J].商业经济,2012,(18):48-49,99.
10 Cao W,Xu L,Liang L,et al.The impact of team task and jobengagement on the transfer of tacit knowledge in e-businessvirtual teams[J].Information Technology and Management,2012,13(4):333-340.
11 Xu Y,Xu J,Bernard A.Knowledge Management in E-com-merce Mass Customization[C]//Product Lifecycle Manage-ment for Society.Berlin:Springer,2013:259-267.
12容金凤,廖璠.电子商务企业实施知识管理的关键成功要素分析[J].情报科学,2013,31(7):87-90.
13 Cummings J L,Teng B S.Transferring R&D knowledge:thekey factors affecting knowledge transfer success[J].Journalof Engineering and technology management,2003,20(1):39-68.
14黄玉丽.基于图书情报组织的信息生态系统模型构建及其理论分析[D]:长沙:中南大学,2009.