移动音乐App用户体验设计中感知示能性的理论构建与验证:基于版本数据的内容分析
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摘要
互联网产品的版本迭代数据代表了产品交互设计的示能性。从用户视角解析交互设计中版本迭代的相关数据,能够验证感知示能性理论框架,并对移动音乐App中感知示能性概念模式进行探究。文章在移动音乐App的用户体验设计中引入感知示能性理论框架,选取四款主流移动音乐App的版本迭代数据进行内容分析,并借鉴感知示能性的概念体系开展两轮开放式编码。在前期研究关于感知示能性的四个维度上,在编码中结合音乐信息情境延伸出第五维度,即感知参与示能性,构建移动音乐App中感知示能性概念模式框架,包含理论层、应用范畴层和功能实现层。文章拓展了感知示能性在音乐信息行为研究中的理论框架,同时对移动音乐App的用户体验设计提供了参考依据。
Version iteration data reveals the real affordance of internet products that designers would like to convey to users. By analyzing the relevant iterative version data of user experience design, this paper examines the conceptual framework of perceived affordances and investigates the application of perceived affordances in mobile music Apps. By crawling the update data from iterative versions of mobile music Apps,a content analysis has been made to examine the adopted conceptual framework of perceived affordances. On the basis of four dimensions of perceived affordances named in previous papers,the study identifies the fifth dimension of perceived affordances,namely the perceived participation affordance in the context of music information behavior. In this regard, the study proposes a revisited conceptual framework of perceived affordance in mobile music Apps, including the theoretical layer, the application layer and the functional layer. Overall, this study validates and extends the theoretical model of perceived affordances in the music information context,and yields some practical implications for the design and evaluation of mobile music Apps.
Version iteration data reveals the real affordance of internet products that designers would like to convey to users. By analyzing the relevant iterative version data of user experience design, this paper examines the conceptual framework of perceived affordances and investigates the application of perceived affordances in mobile music Apps. By crawling the update data from iterative versions of mobile music Apps,a content analysis has been made to examine the adopted conceptual framework of perceived affordances. On the basis of four dimensions of perceived affordances named in previous papers,the study identifies the fifth dimension of perceived affordances,namely the perceived participation affordance in the context of music information behavior. In this regard, the study proposes a revisited conceptual framework of perceived affordance in mobile music Apps, including the theoretical layer, the application layer and the functional layer. Overall, this study validates and extends the theoretical model of perceived affordances in the music information context,and yields some practical implications for the design and evaluation of mobile music Apps.
引文
[1]中国互联网络信息中心.第41次中国互联网络发展状况统计报告[R].北京:中国互联网络信息中心,2018.
[2]IFPI.The International Federation of the Phonographic Industry:Global Music Report[R]//Digital Music Report.London:IFPI,2016.
[3]艾媒咨询.艾媒报告丨2017-2018中国手机音乐客户端市场监测报告[R]//艾瑞咨询系列研究报告.香港:艾媒咨询,2018.
[4]赵亮.基于音乐情感特征提取的音乐检索分析[J].信息通信,2015(4):292.
[5]李博,陈志刚,黄瑞,等.基于LDA模型的音乐推荐算法[J].计算机工程,2016(6):175-179.
[6]刘纪元.面向90后群体的音乐播放器交互设计研究[D].北京:北京工业大学,2016.
[7]王健.i OS平台在线音乐播放器设计与实现[J].自动化技术与应用,2016(6):45-48.
[8]Gibson,James J.The Ecological Approach to Visual Perception[M]//The Ecological Approach to Visual Perception.New York:Taylor&FrancisGroup,1986.
[9]Norman D A.The Way I See IT Signifiers,not Affordances[J].Interactions,2008,15(6):18-19.
[10]赵宇翔,张苹,朱庆华.社会化媒体中用户体验设计的理论视角:动因支撑模型及其设计原则[J].中国图书馆学报,2011(5):36-45.
[11]夏立新,王凯利,程秀峰.基于PPM模型的移动音乐平台用户转移行为研究---以网易云音乐为例[J].现代情报,2018(8):3-11.
[12]Lee J H,Cho H,Kim Y S.Users’Music Information Needs and Behaviors:Design Implications for Music Information Retrieval Systems[J].Journal of the Association for Information Science&Technology,2016,67(6):1301-1330.
[13]李江,曹家庆,陈文生.手机音乐播放器的设计与实现[J].信息通信,2013(9):128-129.
[14]蒋一鸣.基于简约风格的移动音乐App界面设计研究[J].美与时代,2015(3):111-113.
[15]谭静,黄甫道辉.基于用户体验的Android手机音乐播放器设计与实现[J].软件,2014(11):42-44.
[16]栗波.音乐电台推荐系统的设计与实现[D].哈尔滨:哈尔滨工业大学,2015.
[17]邓胜利,胡雨薇.国外用户音乐信息行为研究述评[J].情报科学,2017(10):7-12.
[18]Lee J H,Downie J S.Survey of Music Information Needs,Uses,and Seeking Behaviours:Preliminary Findings[C]//Proceedings of the 5th International Conference on Music Information Retrieval.Barcelona:ISMIR,2004:441-446.
[19]Lesaffre M,Voogdt L D,Leman M,et al.How Potential Users of Music Search and Retrieval Systems Describe the Semantic Quality of Music[J].Journal of the Association for Information Science&Technology,2014,59(5):695-707.
[20]Laplante A,Downie J S.Everyday Life Music Information-Seeking Behaviour of Young Adults[C]//ISMIR 2006:7th International Conference on Music Information Retrieval,Victoria,Canada,8-12 October2006.DBLP,2009:381-382.
[21]Gihson J J.The Perception of the Visual World[M].Methuen,MA:Riverside Press,1950:35-38.
[22]Anthony Chemero.An Outline of a Theory of Affordances[J].Ecological Psychology,2003,15(2):181-195.
[23]Turvey,M T.Affordances and Prospective Control:An Outline of the Ontology[J].Ecological Psychology,1992,4(3):173-187.
[24]Gibson,J J,Pick,A D.An Ecological Approach to Perceptual Learning and Development[M].New York:Oxford University Press,2000.
[25]Hutchby,I.Technologies,Texts and Affordances[J].Sociology,2001,35(2):441-456.
[26]Savoli A,Barki H.Functional Affordance Archetypes:ANew Perspective for Examining the Impact of IT Use on Desirable Outcomes[C]//34th International Conference on Information Systems(ICIS).[S.l.:s.n.],2013.
[27]Majchrzak A,Markus M L.Technology Affordances and Constraints in Management Information Systems[M].[S.l.]:Social Science Electronic Publishing,2012.
[28]Kannengiesser U,Gero J S.A Process Framework of Affordances in Design[J].Design Issues,2012,28(1):50-62.
[29]McGrenere,J,Ho,W.Affordances:Clarifying and Evolving a Concept[C]//Proceedings of Graphics Interface,2000,Montreal,2000:1-8.
[30]Norman D.A.The Psychology of Everyday Things[M].New York:Basic Books,1988.
[31]Norman D A.Affordance,Conventions and Design[J].Interactions,1999,6(3):38-43.
[32]赵宇翔,朱庆华.感知示能性在社会化媒体后续采纳阶段的调节效应初探[J].情报学报,2013(10):1099-1111.
[33]Kaptelinin V,Nardi B.Affordances in HCI:Toward a MediatedActionPerspective[C]//CHI’12:Proceedings of the Sigchi Conference on Human Factors in Computing Systems.New York:ACM,2012:967-976.
[34]Pozzi G,Pigni F,Vitari C.Affordance Theory in the ISDiscipline:A Review and Synthesis of the Literature[C]//AMCIS 2014.New York:ACM,2014:1925-1933.
[35]Hartson,R.Cognitive,Physical,Sensory,and Functional Affordances in Interaction Design[J].Behaviour&Information Technology,2003,22(5):315-338.
[36]Vermeulen J,Luyten K,Hoven E V D,et al.Crossing the Bridge Over Norman’s Gulf of Execution:Revealing Feedforward’s True Identity[C]//CHI'13:Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.New York:ACM,2013:1931-1940.
[37]Jordan P W.Designing Pleasurable Products:An Introduction to the New Human Factors[M].London:Taylor&Francis,2000:87-88.
[38]Zhang P.Motivational Affordances:Fundamental Reasons for ICT Design and Use[J].Communications of the ACM,2008,51(11):145-147.
[39]Zhang P.Toward a Positive Design Theory:Principles for Designing Motivating Information and Communication Technology[J].Social Science Electronic Publishing,2013,2(2):45-74.
[40]Zhao Y X,Liu J,Tang J,et al.Conceptualizing Perceived Affordances in Social Media Interaction Design[J].Aslib Proceedings:New Information Perspectives,2013,65(3):289-302.
[41]Holsti O R.Content Analysis for the Social Sciences and Humanities[M].Reading,MA:Addison-Wesley,1969.
[42]柳俊,王求真,陈珲.基于内容分析法的电子商务模式分类研究[J].管理工程学报,2011(3):200-205.
[43]Kassarjian H H.Content Analysis in Consumer Research[J].Journal of Consumer Research,1977,4(1):8-18.
[44]Kolbe R H,Burnett M S.Content-analysis Research:An Examination of Applications with Directives for Improving Research Reliability and Objectivity[J].Journal of Consumer Research,1991,18(2):243-250.
(1)七麦数据(原ASO100)-专业移动推广数据分析平台-ASO优化|ASM竞价广告|i OS|App Store|苹果应用商店|安卓市场|榜单https://www.qimai.cn/rank/rank Trend/brand/free/country/cn/genre/6011/device/iphone。
[2]IFPI.The International Federation of the Phonographic Industry:Global Music Report[R]//Digital Music Report.London:IFPI,2016.
[3]艾媒咨询.艾媒报告丨2017-2018中国手机音乐客户端市场监测报告[R]//艾瑞咨询系列研究报告.香港:艾媒咨询,2018.
[4]赵亮.基于音乐情感特征提取的音乐检索分析[J].信息通信,2015(4):292.
[5]李博,陈志刚,黄瑞,等.基于LDA模型的音乐推荐算法[J].计算机工程,2016(6):175-179.
[6]刘纪元.面向90后群体的音乐播放器交互设计研究[D].北京:北京工业大学,2016.
[7]王健.i OS平台在线音乐播放器设计与实现[J].自动化技术与应用,2016(6):45-48.
[8]Gibson,James J.The Ecological Approach to Visual Perception[M]//The Ecological Approach to Visual Perception.New York:Taylor&FrancisGroup,1986.
[9]Norman D A.The Way I See IT Signifiers,not Affordances[J].Interactions,2008,15(6):18-19.
[10]赵宇翔,张苹,朱庆华.社会化媒体中用户体验设计的理论视角:动因支撑模型及其设计原则[J].中国图书馆学报,2011(5):36-45.
[11]夏立新,王凯利,程秀峰.基于PPM模型的移动音乐平台用户转移行为研究---以网易云音乐为例[J].现代情报,2018(8):3-11.
[12]Lee J H,Cho H,Kim Y S.Users’Music Information Needs and Behaviors:Design Implications for Music Information Retrieval Systems[J].Journal of the Association for Information Science&Technology,2016,67(6):1301-1330.
[13]李江,曹家庆,陈文生.手机音乐播放器的设计与实现[J].信息通信,2013(9):128-129.
[14]蒋一鸣.基于简约风格的移动音乐App界面设计研究[J].美与时代,2015(3):111-113.
[15]谭静,黄甫道辉.基于用户体验的Android手机音乐播放器设计与实现[J].软件,2014(11):42-44.
[16]栗波.音乐电台推荐系统的设计与实现[D].哈尔滨:哈尔滨工业大学,2015.
[17]邓胜利,胡雨薇.国外用户音乐信息行为研究述评[J].情报科学,2017(10):7-12.
[18]Lee J H,Downie J S.Survey of Music Information Needs,Uses,and Seeking Behaviours:Preliminary Findings[C]//Proceedings of the 5th International Conference on Music Information Retrieval.Barcelona:ISMIR,2004:441-446.
[19]Lesaffre M,Voogdt L D,Leman M,et al.How Potential Users of Music Search and Retrieval Systems Describe the Semantic Quality of Music[J].Journal of the Association for Information Science&Technology,2014,59(5):695-707.
[20]Laplante A,Downie J S.Everyday Life Music Information-Seeking Behaviour of Young Adults[C]//ISMIR 2006:7th International Conference on Music Information Retrieval,Victoria,Canada,8-12 October2006.DBLP,2009:381-382.
[21]Gihson J J.The Perception of the Visual World[M].Methuen,MA:Riverside Press,1950:35-38.
[22]Anthony Chemero.An Outline of a Theory of Affordances[J].Ecological Psychology,2003,15(2):181-195.
[23]Turvey,M T.Affordances and Prospective Control:An Outline of the Ontology[J].Ecological Psychology,1992,4(3):173-187.
[24]Gibson,J J,Pick,A D.An Ecological Approach to Perceptual Learning and Development[M].New York:Oxford University Press,2000.
[25]Hutchby,I.Technologies,Texts and Affordances[J].Sociology,2001,35(2):441-456.
[26]Savoli A,Barki H.Functional Affordance Archetypes:ANew Perspective for Examining the Impact of IT Use on Desirable Outcomes[C]//34th International Conference on Information Systems(ICIS).[S.l.:s.n.],2013.
[27]Majchrzak A,Markus M L.Technology Affordances and Constraints in Management Information Systems[M].[S.l.]:Social Science Electronic Publishing,2012.
[28]Kannengiesser U,Gero J S.A Process Framework of Affordances in Design[J].Design Issues,2012,28(1):50-62.
[29]McGrenere,J,Ho,W.Affordances:Clarifying and Evolving a Concept[C]//Proceedings of Graphics Interface,2000,Montreal,2000:1-8.
[30]Norman D.A.The Psychology of Everyday Things[M].New York:Basic Books,1988.
[31]Norman D A.Affordance,Conventions and Design[J].Interactions,1999,6(3):38-43.
[32]赵宇翔,朱庆华.感知示能性在社会化媒体后续采纳阶段的调节效应初探[J].情报学报,2013(10):1099-1111.
[33]Kaptelinin V,Nardi B.Affordances in HCI:Toward a MediatedActionPerspective[C]//CHI’12:Proceedings of the Sigchi Conference on Human Factors in Computing Systems.New York:ACM,2012:967-976.
[34]Pozzi G,Pigni F,Vitari C.Affordance Theory in the ISDiscipline:A Review and Synthesis of the Literature[C]//AMCIS 2014.New York:ACM,2014:1925-1933.
[35]Hartson,R.Cognitive,Physical,Sensory,and Functional Affordances in Interaction Design[J].Behaviour&Information Technology,2003,22(5):315-338.
[36]Vermeulen J,Luyten K,Hoven E V D,et al.Crossing the Bridge Over Norman’s Gulf of Execution:Revealing Feedforward’s True Identity[C]//CHI'13:Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.New York:ACM,2013:1931-1940.
[37]Jordan P W.Designing Pleasurable Products:An Introduction to the New Human Factors[M].London:Taylor&Francis,2000:87-88.
[38]Zhang P.Motivational Affordances:Fundamental Reasons for ICT Design and Use[J].Communications of the ACM,2008,51(11):145-147.
[39]Zhang P.Toward a Positive Design Theory:Principles for Designing Motivating Information and Communication Technology[J].Social Science Electronic Publishing,2013,2(2):45-74.
[40]Zhao Y X,Liu J,Tang J,et al.Conceptualizing Perceived Affordances in Social Media Interaction Design[J].Aslib Proceedings:New Information Perspectives,2013,65(3):289-302.
[41]Holsti O R.Content Analysis for the Social Sciences and Humanities[M].Reading,MA:Addison-Wesley,1969.
[42]柳俊,王求真,陈珲.基于内容分析法的电子商务模式分类研究[J].管理工程学报,2011(3):200-205.
[43]Kassarjian H H.Content Analysis in Consumer Research[J].Journal of Consumer Research,1977,4(1):8-18.
[44]Kolbe R H,Burnett M S.Content-analysis Research:An Examination of Applications with Directives for Improving Research Reliability and Objectivity[J].Journal of Consumer Research,1991,18(2):243-250.
(1)七麦数据(原ASO100)-专业移动推广数据分析平台-ASO优化|ASM竞价广告|i OS|App Store|苹果应用商店|安卓市场|榜单https://www.qimai.cn/rank/rank Trend/brand/free/country/cn/genre/6011/device/iphone。