品管圈活动在我院检验科全自动标本处理系统故障管理中的应用
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摘要
本文通过运用品管圈的管理工具来探讨医院检验科贝克曼全自动标本处理系统的月故障次数高的原因和改进措施,并降低设备月故障的次数。通过品管圈活动各项步骤的逐一实施,结合现状调查和各种分析方法,形成一套完整的品管圈活动的成果。通过实施后,2017年我院检验科全自动标本处理系统的月故障次数从平均14次/月,降低到8次/月。品管圈的方法在降低设备故障次数,提高设备运行性能上效果明显。该模式经过标准化和提炼,可以将整个模式在检验类设备上全面铺开,大大提高检验科人员的工作效能。
This paper aimed to reduce the number of the monthly faults of the Backman automatic power processor equipment in clinical laboratory by using of the management tools of quality control circle(QCC). After implemented all the QCC steps in combination with survey and other methods, the QCC outcomes were achieved. Finally, the faults of the laboratory automatic specimen processing system of our hospital in 2017 had been reduced from 14 per month to 8 per month. The use of QCC had reduced the faults of the equipment and had improved its operation performance. The method can improve the efficiency of the staff in the laboratory through the way of standardization and optimization.
This paper aimed to reduce the number of the monthly faults of the Backman automatic power processor equipment in clinical laboratory by using of the management tools of quality control circle(QCC). After implemented all the QCC steps in combination with survey and other methods, the QCC outcomes were achieved. Finally, the faults of the laboratory automatic specimen processing system of our hospital in 2017 had been reduced from 14 per month to 8 per month. The use of QCC had reduced the faults of the equipment and had improved its operation performance. The method can improve the efficiency of the staff in the laboratory through the way of standardization and optimization.
引文
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[14]王亚洁.品管圈活动对提高医务人员手卫生依从性效果观察[J].检验医学与临床,2017,17:302.
[15]顾梅秀,顾佳芸,吴炯,等.用品管圈提高检验科门诊患者满意度[J].临床检验杂志,2017,35(6):464-466.
[16]赵文风,李保兰,沈洁,等.应用品管圈降低急诊血液标本不合格率的效果研究[J].重庆医学,2017,46(19):2712-2714.
[17]朱婕,张磊,刘珊,等.品管圈在降低D-二聚体假阳性率中的应用[J].国际检验医学杂志,2018,39(2):253-256.
[18]李泽兵,林斐然,李冬,等.品管圈活动在降低血培养疑似污染菌率中的应用[J].检验医学,2017,32(6):540-542.
[2]尹春娟.品管圈在提高检验科门诊化验室满意度的实践[J].世界最新医学信息文摘,2015,15(76):106.
[3]林见敏,费凤英,陈辉凤.品管圈在提升检验科门诊窗口满意度的分析[J].人力资源管理,2011,5:180-182.
[4]金冠,杨明妍,胡桂玲,等.品管圈活动在提升检验科管理质量中的应用[J].中国继续医学教育,2016,8(7):35-36.
[5]李少辉,张玉春.品管圈在医院检验科管理中的应用[J].实用医技杂志,2014,21(10):1130-1131.
[6]叶竞争,叶儒军,林一民.品管圈在提高基础检验质量中的应用[J].检验医学与临床,2014,11:42-44.
[7]邹正渝,许洲松,史苏,等.通过品管圈活动降低检验科血液标本不合格率[J].检验医学与临床,2017,14(17):2613-2615.
[8]刘庭芳.中国医院品管圈操作手册[M].北京:人民卫生出版社,2011:1-3.
[9]平耀东,张艳华,王丹,等.课题达成型品管圈在出院带药流程改造中的应用[J].医药导报,2018,37(1):134-137.
[10]张丽,胡金伟,安恒庆.品管圈在提高急诊检验报告及时率中的应用[J].临床检验杂志,2017,35(9):706-708.
[11]施初明.美国库尔特贝克曼生化流水线的工作原理及常见故障[J].医疗装备,2017,30(1):61-63.
[12]苏明宽.贝克曼库尔特实验室自动化系统的应用[J].医药前沿,2015,5(29):367-368.
[13]姜宇海,余伟,汤玲,等.贝克曼库尔特实验室自动化系统常见故障与处理[J].临床检验杂志,2012,30(11):931.
[14]王亚洁.品管圈活动对提高医务人员手卫生依从性效果观察[J].检验医学与临床,2017,17:302.
[15]顾梅秀,顾佳芸,吴炯,等.用品管圈提高检验科门诊患者满意度[J].临床检验杂志,2017,35(6):464-466.
[16]赵文风,李保兰,沈洁,等.应用品管圈降低急诊血液标本不合格率的效果研究[J].重庆医学,2017,46(19):2712-2714.
[17]朱婕,张磊,刘珊,等.品管圈在降低D-二聚体假阳性率中的应用[J].国际检验医学杂志,2018,39(2):253-256.
[18]李泽兵,林斐然,李冬,等.品管圈活动在降低血培养疑似污染菌率中的应用[J].检验医学,2017,32(6):540-542.